Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 414 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 414 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Pillow Wad made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pillow Wad 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is great! Having spent time looking online for a reliable regular supplier of reasonably priced, quality hay for my Guinea Pigs, I happened across Pillow Wad and they have been my go to supplier ever since. Ordering online is easy and orders, are dealt with, and dispatched quickly meaning we are never short of hay. My piggies love the Meadow Hay for bedding, tunnelling in and food and we also get them the Farmers Blend to eat. They love both types and I have always been happy with the quality of the hay and fact there is very little dust.”

Helpful Report

Posted 3 years ago

“I was kindly sent a hide to decorate that my piggies absolutely loved and destroyed after this I bought a large bale of the Timothy hay,it was happy squeaks all around for my piggies!”

Pillow Wad 5 star review on 12th December 2022

Helpful Report

Posted 3 years ago

“Reliable, responsive and thoroughly helpful. Heartily recommend.”

Helpful Report

Posted 3 years ago

“Great company - high quality. Eco friendly and great comms.”

Helpful Report

Posted 3 years ago

“Great company - high quality. Eco friendly and great comms.”

Helpful Report

Posted 3 years ago

“Great customer service, always quick to reply and willing to help”

Helpful Report

Posted 3 years ago

“I've been using Pillow Wad premium quality natural hay for a year now and my guineapigs l♡ve it and can't get enough of it! The 2.25kg bags are perfectly compressed making it great value and perfect for bedding AND eating. As a guinea pig's diet is 80% hay its vital to they get only the best. Highly recommended.”

Pillow Wad 5 star review on 2nd November 2022

Helpful Report

Posted 3 years ago

“My Guinea pigs love their pillowwad hay and treats. They always popcorn so high when its time to top up the hay. They are also partial to demolishing the hidey houses too. Pillowwad are a brilliant family run company who always put their customers first.”

Pillow Wad 5 star review on 31st October 2022

Helpful Report

Posted 3 years ago

“We use eco-nest for our 3 Rats and is the best by far, we’ve tried other substrates and bedding with no Joy of keeping the smell down plus this product encourages them to forage and dig.”

Helpful Report

Posted 3 years ago

“Friendly service very helpful. Very Happy gp. Customer almost 3yrs”

Helpful Report

Posted 3 years ago

“Have been getting the eco nest for my two rats and have never got a bad batch always well packed and no dust,they love rummaging round looking for there food would recommend. 😉”

Pillow Wad 5 star review on 25th October 2022

Helpful Report

Posted 3 years ago

“We have been using Pillow Wad products for years now ,they are constantly the best quality and value out there. our rabbit Honey loves tucking into the meadow Hay and using the sawdust in her litter tray,which is always lovely and soft for her little paws.”

Helpful Report

Posted 3 years ago

“Everything I order my 2 lionheads love ❤❤❤”

Helpful Report

Posted 3 years ago

“Dealing with Pillow Wad has always been a pleasure. Very helpful staff who seem genuinely motivated towards giving good service. They care about both the environment and their customers They deserve every success.”

Helpful Report

Posted 3 years ago

“Web site easy to use. Delivery is quick. My bunny loves the selection”

Helpful Report

Posted 3 years ago

“Lovely straw for our chickens, good quality and not all tiny bitty bits, but sensible strands! very happy, keeps their nesting boxes nice and dry and clean and ready for lovely eggs”

Helpful Report

Posted 3 years ago

“It is clear Pillow Wad really do have your pet’s health and happiness at heart! It can be difficult to find products that allow us to give our small pets a natural diet and to allow them to display natural foraging behaviours but Pillow Wad’s products really are the best for this! My bunny’s had always been very fussy with hay, sometimes barley eating any, until I tried Pillow Wad, they went crazy for the meadow hay, and even more crazy for the Timothy! And the whole dandelion, whole nettle and fusions range make fantastic hay toppers to encourage them to not only eat their hay but also to use their natural foraging instincts and provide enrichment. The eco-nest bedding is by far the best litter I have tried, it masks smells, absorbs everything and creates a clean, cosy bed for my animals. My hamster, loves trying to squeeze the dandelion roots into his cheeks, sometimes failing to fit them in but always nibbling away at them in the end!”

Helpful Report

Posted 3 years ago

“My buns loved the hay samples that we ordered. I was really pleased with the dandelion roots . Fast delivery and lovely customer service. Thank you 🐇”

Helpful Report

Posted 3 years ago

“Pillow Wad is a great company to buy from. The customer service is excellent and the product that we buy, Econest, is superb. Our hens use Econest for their bedding and it is cozy, comfortable, economical, hygienic and very easy to manage 😀 in terms of poo picking 🐥🐥 It is idea for nesting boxes also ... if the hens are happy then so am I 💕”

Pillow Wad 5 star review on 24th October 2022

Helpful Report

Posted 3 years ago

“Great quality good price and fast delivery perfect 👌🏼”

Helpful Report

Posted 3 years ago

Pillow Wad is rated 4.9 based on 414 reviews