Party Save Smile Reviews

Name: Party Save Smile
Address: Unit 16 The Courtyard, Stenson Road, Unit 16 The Courtyard, Stenson Road, Coalville
Rating: 4.90

4.9 Rating 285 Reviews

98 %

of reviewers recommend Party Save Smile

4.9

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@partysavesmile.co.uk

Location:

Unit 16 The Courtyard, Stenson Road,
Unit 16 The Courtyard, Stenson Road
Coalville
LE67 4JP

Party Save Smile 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had everything we wanted to order and delivery was prompt.”

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Posted 2 years ago

“I bought an xbox crontroller pinyata for my nephews birthday it looked very good its a great concept the only let down was the stickering. Today i recieved a call from a very polite gentlemen who asked for some feedback which i gave he also provided an explanation and asured me that he will feed this back to the warehouse team. Firstly id like to say thank you for taking the time to call me it just goes to show this company have pride in there work and good customer relation so all in all although there was an issue with the stickering which by the sounds of it doesnt really happen im very pleased with the personal touch i will be using this company again. Things do go wrong from time to time its life but 9 times out of 10 its all about how things are dealt with that counts and restores your faith”

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Posted 2 years ago

“Quick service, no complaints at all!”

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Posted 2 years ago

“What I ordered & delivered on time.”

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Posted 2 years ago

“Quick delivery and perfect items”

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Posted 2 years ago

“Excellent service … all items arrived in good time and as described.”

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Posted 2 years ago

“Disappointed in one of the banners - some gold missing and white marks.”

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Posted 2 years ago

Hi Thank you for taking the time to let us know about your experience and I am sorry that your experience was not the one you wanted. We pride ourselves in the service we offer. When we are made aware of an issue we always do everything we reasonably can to put it right. We encourage customers to notify us of an issue so that we have the opportunity to put it right. When we were able to contact you to discuss the issue, we agreed to issue a full refund and this has now been processed. Kind regards, Customer services

Posted 2 years ago

“quick service”

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Posted 2 years ago

“You had just what I wanted, at a competitive price and the delivery was good.”

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Posted 2 years ago

“Delighted with my order arrived on the day would definitely recommend and will use again”

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Posted 2 years ago

“Took ages to arrive”

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Posted 2 years ago

Hi Thanks for taking the time to let us know about your experience and I am sorry that your experience was not the one you wanted. The order you placed did show that it would be despatched on the next working day and this is what actually happened. On this occasion, the order was fulfilled in line with the information on our website. I contacted you to discuss your disappointment and understand if you felt there was anything specific that would have been helpful to you in ensuring this issue was avoided. Kind regards, Customer Services

Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“We ordered a balloon display which arrived in good time for the celebration and was very carefully packaged. We really appreciated the arrangement of the balloons - it showed thoughtfulness and care. An all round great service. Thank you 😊”

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Posted 2 years ago

“The flower balloon did not live up to the picture on line, and it did not inflate - there was a hole already there! Product was cheap, so I guess you get what you pay for!”

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Posted 2 years ago

Hi Zoe Thanks for taking the time to let us know about your experience and I am sorry that your experience was not the one you wanted. We pride ourselves in the service we offer. When we are made aware of an issue we always do everything we reasonably can to put it right. We have in place a process for dealing with goods that are damaged to ensure that an appropriate solution is reached. We encourage customers to notify us of an issue so that we have the opportunity to put it right. I have attempted to call you to discuss your order, however, unfortunately I have not been able to reach you. We would be happy to support you with this issue and seek to resolve it. If you wish to do so, please do get in touch by email and we would be happy to help. Kind regards Customer Services Team

Posted 2 years ago

“Had a very slight problem with one balloon slightly deflated but worked fine but after speaking with the company it was all resolved very quickly even returning my money on that balloon well done them on showing such concern x”

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Posted 2 years ago

“Excellent service and products”

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Posted 2 years ago

“Very good”

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Posted 3 years ago

“Competitive price, fast delivery. All good thanks!”

Party Save Smile 5 star review on 30th April 2022

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Posted 3 years ago

“Great service except there wasn't a note to say who the balloons were from.”

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Posted 3 years ago

“Lovely balloons. Arrived on time. Options of different delivery methods and associated arrival times was very helpful. Would definitely use again”

Party Save Smile 5 star review on 27th April 2022

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Posted 3 years ago

Party Save Smile is rated 4.9 based on 285 reviews