“The boots feel like plastic and look like plastic there's extra room around the ankle area makiing it creased while the foot and leg sections are too tight. Overal a poor design considering I had chosen a foot size up the only section bigger was the ankel part.”
“As always it is a beautiful shop to go into and Lisa the manager is such a lovely person that is the only reason why I shop there. She is the shop. And please don't ever change that. She us one of a kind.”
“I ordered a pair of Angelika thermo denim jeans from you before Christmas and have been wearing them ever since. I am absolutely delighted with them. The colour is a darker blue than shown on the photo, but I like the ones I have even better than the photo.”
Hi Martina!
Many thanks for bringing this to our attention! We always value our customers feedback. If you could clarify what you wee not happy with your item, I should be able to find a suitable alternative.
Going forward if you ever have any queries with choosing or finding products, with promotions, deliveries, exchanges etc. than do not hesitate to contact us at info@pamelascott.com our team are always happy to assist our customers
Many Thanks & Best Wishes
Ashyra Bristol
Customer Services Manager
“Coat was as described but one pocket had a hole in it. I had fitted on the jacket with the labels on. I didn’t think that I would have needed to check the pockets to find any holes.”
Hi Customer!!
Many thanks for bringing this to our attention! We always value our customers feedback.
I'm so sorry to see your item is damaged. This is not feedback we like to hear. I have not had any other similar feedback regarding this navy coat, it has sold very well. I believe you may have a one off. I will arrange an exchange for this order. If you could confirm your happy to proceed with an exchange I will arrange straight away
Going forward if you ever have any queries with choosing or finding products, with promotions, deliveries, exchanges etc. than do not hesitate to contact us at info@pamelascott.com our team are always happy to assist our customers
Many Thanks & Best Wishes
Ashyra Bristol
Customer Services Manager
Hi Anne!
many thanks for your feedback!
International deliveries will usually take up to 10 working days to be delivered. However I have your order details here and can see that your items were delivered to you this morning.
If you could double check your porch, with your neighbours and family members if they have your order?
If you not able to locate your parcel let me know and I will contact An Post to ask for an exact location of where your parcel was left
Going forward if you ever have any queries with choosing or finding products, with promotions, deliveries, exchanges etc. than do not hesitate to contact us at info@pamelascott.com our team are always happy to assist our customers
Many Thanks & Best Wishes
Ashyra Bristol
Customer Services Manager
Hi Lisa!
Many thanks for bringing this to our attention! We always value our customers feedback.
I'm so sorry to hear the size of your blazer was not suitable. We have many alternatives and I would be happy to arrange an exchange on your order. I have included a link below, if you could let me know which other styles you like:
https://www.pamelascott.com/collections/blazers?filter.v.price.gte=&filter.v.price.lte=&filter.p.tag=COLOUR_Black&filter.v.availability=1&sort_by=manual
Going forward if you ever have any queries with choosing or finding products, with promotions, deliveries, exchanges etc. than do not hesitate to contact us at info@pamelascott.com our team are always happy to assist our customers
Many Thanks & Best Wishes
Ashyra Bristol
Customer Services Manager
“I ordered a Closet dress from Pamela Scott and it arrived 2 days later. It was exactly as photographed and described on the website very true to size and colour and great value at half price”
