“Excellent customer care, gad a problem with a new coat, emailed on a Wednesday afternoon and by 10am on Friday I had a replacement delivered and collection of faulty coat”
“I ordered 2 items
1 item cancelled as not available
The 2nd item was defective right leg of trousers 1 1/2" shorter than left
I reurned paid postage and tracked
NO REFUND AS YET”
“Great online service.. I ordered a coat which turned out to be too big. I referred to the documents received with my order and successfully exchanged the coat for a smaller one, the replacement arrived really fast. Didn’t need to make telephone contact. Highly recommended”