“Trousers were lovely fit. Delighted with same. Top was too big & colours looked different then picture online. Have since returned the top to Mullingar PS.”
“The response when I arrived at Fashion City wasn't very efficient. I rang bell but got no answer. I then phoned and explained to the lady at the other end that I had a return but was still left standing outside. I phoned again and the phone was put down. I don't think she understood what I was talking about. At this stage I was at least 15 minutes standing outside. I phoned again and luckily this time a very nice gentleman picked up the call and he came immediately and took my package. He was most apologetic for what happened. Transfer of refund into my bank was very prompt.”
“loved the clothes which i purchased,but was missing one item..was keen to get it and emailed them.I was to get a reply within 2 days but that was 6 days ago..I certainly dont want this to taint my view on the merchandise or company as goods were lovely and great delivery service. thanks and hoping to hear from Pamela Scott soon...”
Hi Ann!
Many thanks for bringing this to our attention! We always value our customers feedback.
I wanted to confirm your replacement item has been ordered in and I will update you by email once all is resolved
I do apologise if there has been a delay with responding to your query, our team are working very hard to ensure all of our email are responded to, especially with such a busy time of year this Christmas season.
Going forward if you ever have any queries with choosing or finding products, with promotions, deliveries, exchanges etc. than do not hesitate to contact us at info@pamelascott.com our team are always happy to assist our customers
Many Thanks & Best Wishes
Ashyra Bristol
​​​​​​​Customer Services Manager
