North Valley Composites Reviews

Name: North Valley Composites
Address: Reedyford Road, Nelson, Reedyford Road, Nelson, Lancashire
Rating: 4.65

4.7 Rating 198 Reviews

92 %

of reviewers recommend North Valley Composites

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Visit Website

Phone:

01282677300

Email:

sales@northvalleycomposites.co.uk

Location:

Reedyford Road, Nelson,
Reedyford Road, Nelson
Lancashire
BB9 8TU

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North Valley Composites 5 star review on 2nd April 2024

Dean M

North Valley Composites 5 star review on 7th March 2024

Stephen C

North Valley Composites 5 star review on 10th December 2023

Dan M

North Valley Composites 5 star review on 31st August 2023

Darren S

North Valley Composites 5 star review on 16th June 2023

Atanaska N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received samples so lost out all round now gone off the idea going back to timber easier to source”

Helpful Report

Posted 3 weeks ago

Hi Keith, We despatch all our samples through FedEx's next-day service. As mentioned in my email, FedEx indicates that the package was delivered on March 26th and signed for by M. Phethean. Kind Regards, NVC

Posted 3 weeks ago

“I am still waiting for my samples to arrive. Paid for postage and nothing to look at. Sent email, no response.”

Helpful Report

Posted 5 months ago

Hi Teresa, I can't find your email! But we will resend your samples with Fedex today FOC, they usually go with Royal Mail Second class. So sorry about the delay!

Posted 5 months ago

“I’m sorry but I haven’t received my order samples, i messaged you and still haven’t received them, but still waiting so I can order fencing.”

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Posted 6 months ago

Hi David, we are so sorry that they were delayed, we have had some issues with the couriers but they seem to be resolved now, Let me know if you need any further assistance :) Katie

Posted 5 months ago

“The items still haven’t arrived.”

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Posted 6 months ago

Hi Rob, We are really sorry your samples haven't arrived, we will resend them 1st class today for you! We have recently had some problems with Royal Mail deliveries, but rest assured the final product comes with a different courier on a next day service. If you could kindly revise the review once the samples arrive, we would highly appreciate it! Katie

Posted 6 months ago

“No samples for shiplap cladding Asked 4 times”

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Posted 6 months ago

Hi Troy, As per our telephone conversation yesterday, I can only apologise for the delay in your samples, the samples you originally ordered were not the cladding, so we have resent the cladding samples multiple times, it seems the courier must have lost them, or there has been a delay, they were previously sent 2nd class, but after we spoke yesterday, I personally made sure they were resent 1st class, and even posted them myself. We can only apologise again, They should be with you by tomorrow at the latest Katie & NVC team.

Posted 6 months ago

“Nothing to review, samples ordered with postage paid never arrived”

Helpful Report

Posted 9 months ago

Hi Andy, We send out all samples, but it seems sometimes they can get lost, if you want to email sales@northvalleycomposites.co.uk with your order no. we will be more than happy to resend. Sorry again! Katie

Posted 9 months ago

“the sample never arrived”

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Posted 11 months ago

Hi Gerard, We are sorry it never arrived, the courier may have lost it! We can resend it for you!

Posted 11 months ago

“My order was placed on the 11th April, today as the 28th and I have yet to receive the order, no phone calls or tracking details (Order value in excess of £1k) Spoken to the office, who claimed delivery was attempted on a couple of occassions, if they did they did not contact me prior and did not leave any notice in the letter box, still waiting on a single phone call. Certainly far from impressed and very unlikely to use again (this was a trial purchase ahead of larger orders)”

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Posted 11 months ago

Hi Stacey, Further to my emails, and call this morning, we are really sorry there was problems with your order, the order was delivered today, i hope we have now resolved the issue :( Katie

Posted 11 months ago

“The samples arrived 5 days after the specified ETA so I bought from someone else.”

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Posted 1 year ago

Hi David, We are so sorry about that! We dispatch samples within 2 days so this shouldn't have happened! There have been delays with carriers so we can only apologise. Katie

Posted 1 year ago

North Valley Composites is rated 4.7 based on 198 reviews