Thank you for your feedback. Our product is indeed made from real American Black Walnut, steam-bent into shape with no stains. We understand that its smooth appearance can be surprising, but we can assure you it is solid wood.
Regarding customs charges, we do mention on our website that international customers are responsible for any applicable taxes or duties, but we’re sorry you missed it. We’ll review how we present this information to make sure it’s as noticeable as possible.
If you have any further concerns, please feel free to reach out.
“Concidering the price of those wooden hooks I expceted something very differnt. They feel and look quite ordinary and to my opinion do not nearly justify the price. I was disappointed.”
English