“Fantastic customer service (answered all my questions straight away and ensured I got my order when I needed it). Loo Roll holder and Towel pegs are wonderful quality and look beautiful”
“Although expensive well worth it for the quality of the oak towel rail and toilet roll holder purchased. Unfortunately Royal mail let this company down with their slow delivery due to strikes, certainly not 48hrs!”
“Concidering the price of those wooden hooks I expceted something very differnt. They feel and look quite ordinary and to my opinion do not nearly justify the price. I was disappointed.”
“Customer experience is terrible. Ordered in Germany, and was required to pay an additional EUR 27 at delivery for taxes (zero indication of this at checkout), zero response from customer service when inquiring about the additional taxes, received emails asking for a product review before it was even delivered, and then repeated, excessive review requests in spite of zero customer service response. Maybe sort out your customer experience before badgering customers for a review, and you'll do better than 1 star. Would not recommend or buy from again despite product quality being good.”
“I bought a small item and since then I am receiving every other day a request in my mail for review. There is no way to refuse. It's like extortion, quite annoying. Please stop!”
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