Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company and customer support, went out of their way to help,advise and always email replies very quickly, would definitely recommend, cannot fault this company.”

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“Absolutely first class service from start to finish, I would 100% recommend using this company. Also the ring was fantastic and the quality amazing we were delighted.”

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“I was a little skeptical ordering from Lorel Diamonds at first because I hadn't heard of them before. I wanted a diamond ring for my wife, their prices are very reasonable and always seem to have a code to get more money off, which again made me wonder how genuine they were. The whole ordering process was easy and you can customise your order and it instantly shows the price difference of your choice(s). When going through the checkout, it said the ring would take 3 weeks and we were given a dispatch and delivery date. Ordering anything online can be a little hit and miss and what you see on screen isn't aways what you get so there's always an element of risk. However, the ring from Lorel arrived on time and was very well packaged, it felt special. It came with everything it said it would and looked exactly the same as it did online. My wife absolutely loves her ring, she can't stop admiring it! It's exactly what she wanted (but couldn't find elsewhere for anywhere near the price we paid). We would highly recommend buying from Lorel and wouldn't hesitate using them again.”

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“Great product, amazing customer service - cannot fault them!”

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“Very pleased beautifully made very happy with my wedding ring”

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“engagement ring was amazing 10/10 guilty. I’ve got one happy Fianceè”

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“Really helpful staff that offered every assistance. My wife now has a wedding ring that matches her engagement perfectly. Had I know, I'd have bought the engagement ring from here as opposed to a high street outlet.”

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“Couldn’t be more happy with the service and product thank you”

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“This was a second marriage for both of us & I never had an engagement ring however for my 60th birthday this year my husband presented me with this absolute beauty! Laboratory diamonds so very ethical & absolutely stunning. Service from the company was impeccable & we will be purchasing again!”

Lorel Diamonds 5 star review on 7th October 2024

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“I was very impressed with the quality and value for money. Delivery was fast and I was kept informed every step of the way”

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“Very good from start to finish”

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“Great customer service and beautiful final product. I love my ring it is unique and classy and gorgeous. Reasonable price also.”

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“Ordering was easy, value was great and my ruby and diamond ring is beautiful. So pleased with it and it is admired a lot!”

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“Beautiful emerald ring. My wife loves it. Arrived as scheduled in suitably disguised packaging. Quality was as expected. Reassured by the fact that if we do not receive we do not pay. Would recommend.”

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“Lovely ring, Great communication. Excellent pricing.”

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“My purchase was for my daughters wedding day . The pendant was absolutely gorgeous, and she was thrilled to bits with it. It matched her engagement ring and earings. The quality is beautiful and just perfect. Thank you for your assistance and advice with tjis purchase. Regards Patsy”

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“Beautiful ring for my wife, she was very pleased”

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“My fiancé and ordered our wedding rings and engagement ring from Lorel diamonds and we’re both absolutely delighted with our rings the safe packaging was great and our rings arrived on time”

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“Beautiful ring very good quality would recommend, easy ordering with plenty of options in gold type, colour and diamond quality .”

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“Absolutely in love with my new earrings, great quality, fantastic communication and service.”

Lorel Diamonds 5 star review on 11th June 2024

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Lorel Diamonds is rated 5.0 based on 272 reviews