The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 213 Reviews

99 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 213 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and prompt delivery.”

Helpful Report

Posted 1 year ago

“Service was excellent, and my order was delivered the following day by personal courier from the store. I was very pleased with the purchase and the customer support.”

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Posted 1 year ago

“The Kiddush wine I ordered came very promptly and was very well packed. I was very pleased with the service provided”

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Posted 1 year ago

“Was a pleasure ordering Top quality and good price's”

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Posted 1 year ago

“fast shipping”

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Posted 1 year ago

“Excellent service and quick delivery”

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Posted 1 year ago

“Arrived on time..well packaged and secure.”

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Posted 1 year ago

“Great service, good price on a hard to get bottle. Would recommend”

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Posted 1 year ago

“Thanks for WineCellar to take progressive actions to provide excellent after-sale service.”

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Posted 1 year ago

“I was really pleased with the bottle i bought. It was also well packaged and delivered quickly. I liked that the paperwork was "friendly" and there was a phone contact number if anything was wrong. Much better than sending messages.”

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Posted 1 year ago

“I ordered one evening over the phone several Whiskeys for a celebration ,and the guy ( Mendy) on the phone was very helpful, he has lot of knowledge about all the products, and the Whiskeys was delivered within 1 hours to my house. Highly recommended - Good customer service- Lot of variety- Quick delivery”

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Posted 1 year ago

“Express delivery, great service overall”

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Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Lovely wine choices. Brilliant service. Have brought from here on numerous occasions”

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Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Delivery in super quick time and the item was great value/great price and so easy to order”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“everything went well. Fast delivery.”

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Posted 1 year ago

Thank you so much for your review! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Orders are always filled promptly and delivered quickly! Wine is excellent!”

Helpful Report

Posted 1 year ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“I have purchased a number of whiskies from the Wine Cellar when other suppliers do not list them. The choice is very good and the process of choosing and purchasing is very easy. Usually the purchase is shipped almost immediately and received soon afterward. This time there was quite a delay, which is more an issue with the courier rather than the Wine Cellar I highly recommend the Wine Cellar”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Very good service, thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“A most prompt and secure service as always from the wine cellar”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Everything arrived in good condition and very quickly. The only « bad thing « that I had to take several bottles of white wine because there were not enough stocks on those I had chosen. However, I really recommend this website, speed, efficiency and reliability”

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Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Sorry, we didn't have enough of the wine you were after. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

The Wine Cellar is rated 4.9 based on 213 reviews