Hi Marie
Please let me assure you that this does not happen 😁 Unfortunately, 60 and 1001 are very close to each other, and sometimes with batch variance they can be closer than at other times. Even when people have come in to our store to have a colour match, we sometimes make sure they compare them in good daylight, where the difference is more clear.
We do apologise that the 1001 isn't perhaps what you was expecting and as always, we are happy to accept returns and exchanges.
Thank you for your feedback and your custom Marie
Many thanks
Hair Planet
Dear Chloe,
Thank you for your amazing 5/5 star review! We’re so glad to hear that you’re enjoying the great quality of our hair extensions and products. Fast, reliable delivery is something we pride ourselves on, and it’s fantastic to know we’ve met your expectations.
Your kind words mean so much to us! We’re here to help anytime you need anything, and we can’t wait to see you again soon at Hair Planet.
Warm regards,
Team Hair Planet Hair Extensions Ltd
“Ive tried hair extensions from so many places, but Hairplanet is seriously on another level! The quality is just unreal – they blend perfectly with my own hair, and no one can even tell I'm wearing extensions. They feel so natural and are super easy to style.
What really sets Hairplanet apart is how long they last. I've had mine in for months, and they still look as good as new. Plus, the staff are amazing. They really know their stuff and helped me pick out the perfect color and length.
If you're looking for the best hair extensions in the world, trust me, Hairplanet is the place to go. You won't be disappointed!”
Dear Luna,
Thank you ever so much for your incredible 5/5 star review! We're thrilled to hear that you've had such a fantastic experience with our hair extensions. It's always our goal to provide our customers with the highest quality products that blend seamlessly and feel as natural as possible.
We're especially glad that our team could assist you in finding the perfect color and length for your hair! Your satisfaction means the world to us, and it's wonderful to know that your extensions have stood the test of time.
We truly appreciate your recommendation and look forward to welcoming you back to Hair Planet for all your future hair extension needs!
Warm regards,
The Hair Planet Team
Dear Helen,
Thank you so much for your wonderful 5/5 star review!
We appreciate your support and look forward to serving you again soon at Hair Planet!
Best wishes,
The Hair Planet Team
Dear Ddddd,
Thank you so much for your fantastic 5/5 star review! We're delighted to hear that you love our products and find them to be of great quality. It's always our aim to ensure that our extensions are easy to maintain, so we're thrilled that you've had a positive experience.
Your kind words mean a lot to us, and we're here for you anytime you need assistance or have questions. We look forward to seeing you again at Hair Planet!
Warm regards,
The Hair Planet Team
Dear Kelly86,
Thank you for your amazing 5/5 star review! We're so pleased to hear that you think our hair quality is excellent.
Your feedback truly motivates us to keep delivering high-quality products. We can’t wait to have you back at Hair Planet for all your hair extension needs!
Best wishes,
The Hair Planet Team
Dear Mrs Donna Taylor,
Thank you for your amazing 5/5 star review! We're so pleased to hear that you're happy with the quality of our hair extensions.
Best wishes,
The Hair Planet Team
Dear Gemma,
Thank you so much for your amazing 5/5 star review! We’re overjoyed to hear that you’re enjoying your extensions and that they’ve made such a positive impact on your hair game!
Your review truly means a lot to us, and we’re here to ensure you always have the best experience with our products.
We can't wait to see you again at Hair Planet!
Warm regards,
The Hair Planet Team
“I have always used hair planet for my extensions for a number of years. I will not purchase from anywhere else.
Hair is always fantastic quality even after washing and drying.
I am still wearing extensions that's about 6 months old and still look and feel amazing!
I fo need to order some new ones ready for my colour change.”
Dear Lisa,
Thank you so much for your glowing 5/5 star review! We’re absolutely thrilled to hear that you've chosen Hair Planet for your extensions over the years and that the quality has consistently impressed you. It's fantastic to know that your 6-month-old extensions still look and feel amazing!
We're excited that you're looking to refresh your collection with a new order. You can always count on us for top-notch service and products that meet your needs.
We truly appreciate your loyalty and can’t wait to assist you with your upcoming colour change!
Warm wishes,
The Hair Planet Team
Dear Gail,
Thank you so much for your glowing 5/5 star review! We're absolutely delighted to hear that you've been enjoying our hair extensions for years and that both you and your clients love the quality. Your satisfaction is our top priority, and it's wonderful to know we've consistently met your expectations.
We truly appreciate your loyalty over the years and look forward to continuing to provide you with the best in hair extensions.
Warm wishes,
The Hair Planet Team
“Amazing hair, such good quality and everyone is always shocked when they find out I have extensions as it looks so real. I wouldn’t buy hair anywhere else. Thankyou hair planet. ❤️❤️❤️”
Dear Sonya,
Thank you for your fantastic 5/5 star review! We're absolutely delighted to hear that you love the quality of our hair extensions and that they blend seamlessly with your natural hair. It brings us joy knowing that people are often surprised by how real they look!
Your kind words truly mean a lot to us. We appreciate your loyalty and are always here to help with anything you need.
Warm regards,
Team Hair Planet Hair Extensions Ltd
Dear Carla,
Thank you for your fantastic 5/5 star review! We're delighted to hear that you love your hair extensions and that they have stood the test of time for a whole year. Quality and longevity are what we strive for, and it’s wonderful to know we've met your expectations!
Your support truly means the world to us. If you ever need assistance or have any questions, we're here for you. We look forward to seeing you again at Hair Planet!
Warm regards,
Team Hair Planet Hair Extensions Ltd
“I have used hair planet for years and the past two lots of hair I have purchased feels a bit stringy and easily come out I use the bonds and I’m not used to this after two weeks of them just being fitted , not as good quality past couple of uses .”
Hi Michelle,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you've been a loyal customer for years—your support means a lot to us!
We’re sorry to hear that the quality of your recent purchases hasn’t met your expectations. We strive to provide the best hair extensions possible, and your feedback is invaluable in helping us improve. It’s not the standard we aim for, and we’d love to make it right for you.
If you have any concerns or need assistance with your current extensions, please don't hesitate to reach out to us. We're here to help and ensure you get the beautiful hair you love!
Warm regards,
The Hair Planet Team
