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Garden Light Shop Reviews

4.9 Rating 496 Reviews

99 %

of reviewers recommend Garden Light Shop

Company Reviews

Product Reviews

4.9

Based on 496 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Garden Light Shop:

Lighting Gardens is what we do and have been for over 12 years. We have been partnered with Techmar for all of this time and are proud to say that we are their No1 UK distributor. We stock all their lines, including spares here in the UK for fast next working day delivery.
Over this time we have really pushed hard to provide a very high level of service to our clients on every enquiry and order. We are not just another faceless online retailer, but can be contacted by telephone or email with very fast response times. We are not happy until our clients are.
We are a small but growing company and really value all feedback we receive from clients, it helps us identify any areas that we can sharpen up on.
We also love to see some pictures or videos of your illuminated garden, so please let us see them.

Visit Website

Phone:

01276 903228

Email:

sales@gardenlightshop.com

Location:

UNIT 10, CAMBERLEY BUSINESS CENTRE, BRACEBRIDGE
GU15 3DP

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Garden Light Shop 5 star review on 11th May 2024

Garden Light Shop 5 star review on 1st May 2024

Garden Light Shop 5 star review on 27th April 2024

Garden Light Shop 5 star review on 27th April 2024

Garden Light Shop 5 star review on 26th April 2024

Garden Light Shop 5 star review on 26th April 2024

Garden Light Shop 5 star review on 26th April 2024

251

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service in every way!”

Posted 4 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 4 months ago

“The Garden Light Shop staff were very helpful when I spoke with them on the phone and after sending a picture of what I thought was the correct transformer they were very quick to confirm The transformer is now fitted and the garden lights are working fine”

Garden Light Shop 5 star review on 5th January 2024

Posted 4 months ago

Thank you so much for the 5 star rating, John! We are delighted to hear that our staff were helpful when you spoke to them on the phone and even more enthused to hear that the transformer you sent a picture of was the correct one and worked perfectly with the garden lights. We appreciate your kind review and are happy that the Garden Light Shop was able to be of service to you!

Posted 4 months ago

“Probably the best company you will ever deal with.. nothing to much trouble for them if you have a question /problem they sort it out asap I had a damaged transformer (damaged in post ) another one sent out the same day”

Garden Light Shop 5 star review on 5th January 2024

Posted 4 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team and I'm glad we could get this issue resolved for you so quickly. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 4 months ago

“Bit of a late review this, but my experience with Garden Light Shop (and especially all the advice and help from Nigel) has been fantastic. Friendly, knowledgeable, fast response and every question answered with patience and clear instruction. Would highly recommend for great products, competitive prices and superb customer service. Definitely will use this company again when I complete my garden one day. Purchased many Techmar patio/decking lights and cabling – all excellent and Nigel sorted our minor fault with one lighy under warranty immediately. Thank you.”

Posted 4 months ago

Thank you for the excellent review and the 5 star rating. We are delighted that you had such a great experience with us and that you are happy with your purchase. We are committed to excellent customer service and it is great to hear that it has been recognised. We look forward to helping you with all of your future garden lighting projects.

Posted 4 months ago

“We are a returning customer and find the service to be excellent. We have also called looking for advice which has also been very useful and helpful. I would highly recommend!”

Posted 4 months ago

Thank you John for giving our Garden Light Shop a 5 star rating! We are overjoyed to have a returning customer and be of service to you. It is wonderful to hear that our advice has been both useful and helpful. We are so pleased that you highly recommend our business and we look forward to continuing to serve you!

Posted 4 months ago

“Quick, efficient, reliable service with helpful knowledgeable customer service staff available on the phone for help and advice. I needed a replacement transformer for lights bought many years ago from The Garden Light shop. I fully recommend them.”

Posted 4 months ago

Thank you Russell for your wonderful 5 star rating for Garden Light Shop! We are so happy to hear that we offered you quick, efficient, reliable service and our customer service staff provided you with helpful and knowledgeable assistance. We appreciate your kind words about our shop and we are delighted that you found the replacement transformer for your garden lights! Thank you for your recommendation!

Posted 4 months ago

“Needed a replacement bulb for one of my garden spots. Easy order process,and replacement bulb came in good time and well packaged.”

Garden Light Shop 5 star review on 23rd December 2023

Garden Light Shop 5 star review on 23rd December 2023

Posted 4 months ago

Thank you Bob for your 5-star review and kind words about our shop, Garden Light Shop! We are glad to hear that you had an easy and smooth ordering process and that you received the replacement bulb in good time and well packaged. We strive to provide the best customer service we can. Thank you for your feedback and support! Pictures look great!

Posted 4 months ago

“Excellent and prompt customer service and very speedy delivery. I also love the lights. Certainly not the cheapest but I’m very happy with them.”

Posted 4 months ago

Thank you so much for your wonderful five-star rating, Harriet! I am so glad that you had such a positive experience with our customer service, delivery, and of course, our beautiful lights. We put a lot of effort into providing excellent products and services and thank you for recognizing that.

Posted 4 months ago

“Excellent products and good service”

Posted 5 months ago

Thanks so much, Michael, for giving the Garden Light Shop a five star rating! We really appreciate your kind words about our excellent products and good service. It's customers like you that make us strive to go above and beyond our customers' expectations. Thank you for being such a loyal customer.

Posted 5 months ago

“Great product , Brilliant delivery turnaround and reporting problems actioned fast and without question when i had an issue.”

Posted 5 months ago

Thank you so much Simon for the glowing 5 star review! We're so pleased to hear that you had a great experience with our product, delivery turnaround, and customer service. We really appreciate your loyalty and it means a lot to us. Thank you for shopping with us! Have a Great Christmas!

Posted 5 months ago

“Quick turn around.”

Posted 5 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 5 months ago

“An excellent service from The Garden Light Shop. I emailed a sketch of our garden and the proposed lighting layout in the morning, had a reply by lunch time. I ordered what had been advised in the afternoon, and everything arrived the following day, that is service for you!! Now that the lights are installed, they look just as planned and everything worked as it should first time. Thank you Nigel at The Garden Light Shop a great service.”

Posted 5 months ago

Wow what a great review, thank you! We are passionate about garden lighting as it really makes a difference to your outdoor space. We would also love to see some photos or a video of the end result. Thank you once again. The Garden Light Shop Team

Posted 5 months ago

“Great service and always kept informed about the progress of my order”

Posted 5 months ago

We are delighted that you have spared the time to post a review for the Garden Light Shop. All reviews are important to us as it helps us understand where we can improve our service. Enjoy your Lights! The Garden Lighting Team

Posted 5 months ago

“Excellent service”

Posted 5 months ago

Thank you Clive for the 5 stars! We are thrilled to know you had an excellent experience with us! We always strive to provide exemplary service and it is great to hear that we have delivered.

Posted 5 months ago

“I recently purchased a number of items from Garden Light Shop and was amazed at the speed of delivery, being next day delivery. The items are good quality, well priced and when encountering a problem advice was speedily given and successful.”

Posted 5 months ago

We are delighted that you have spared the time to post a review for the Garden Light Shop. All reviews are important to us as it helps us understand where we can improve our service. Enjoy your Lights! The Garden Lighting Team

Posted 5 months ago

We are delighted that you have spared the time to post a review for the Garden Light Shop. All reviews are important to us as it helps us understand where we can improve our service. Enjoy your Lights! The Garden Lighting Team

Posted 5 months ago

“Great prompt service”

Posted 5 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 5 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 5 months ago

“Excellent service and very prompt delivery!”

Posted 5 months ago

Thank you so much for your 5 star rating of Garden Light Shop, Jean! We are really glad to hear that you were pleased with our excellent service and prompt delivery! We thank you for being a loyal customer, and we look forward to continuing to meet your needs.

Posted 5 months ago

“Excellent people to deal with, first light that came was damaged after a quick phone call a second one was sent out that arrived 2 days later in perfect condition. Problems can arise it’s how there delt with that shows how good a company is.”

Posted 5 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 5 months ago

“After a few days trying to diagnose why my Techmar plus and play lights were not working, I discovered it was the 2 remote receivers. I needed them quickly because of these pitch black winter evenings. Very happy to find Garden Light Shop had them in stock and I received them in only a few days. price was as others had displayed but Garden Light Shop only ones who had them. very happy to have ordered from here and will use them again. All plugged in and happy to report everything working perfectly again. thank you.”

Posted 5 months ago

We are delighted that you have spared the time to post a review for the Garden Light Shop. Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience and I'm really glad your system is up and running again. Enjoy your Lights! The Garden Lighting Team

Posted 5 months ago

“Great products. Well priced. Great delivery service.”

Posted 5 months ago

Thank you Alastair for your 5 star rating! We are so happy to hear that you enjoyed our great products, well-priced items, and excellent delivery service. We really appreciate your kind words.

Posted 5 months ago

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Garden Light Shop is rated 4.9 based on 496 reviews