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Garden Light Shop Reviews

4.9 Rating 487 Reviews

99 %

of reviewers recommend Garden Light Shop

Company Reviews

Product Reviews

4.9

Based on 487 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Garden Light Shop:

Lighting Gardens is what we do and have been for over 12 years. We have been partnered with Techmar for all of this time and are proud to say that we are their No1 UK distributor. We stock all their lines, including spares here in the UK for fast next working day delivery.
Over this time we have really pushed hard to provide a very high level of service to our clients on every enquiry and order. We are not just another faceless online retailer, but can be contacted by telephone or email with very fast response times. We are not happy until our clients are.
We are a small but growing company and really value all feedback we receive from clients, it helps us identify any areas that we can sharpen up on.
We also love to see some pictures or videos of your illuminated garden, so please let us see them.

Visit Website

Phone:

01276 903228

Email:

sales@gardenlightshop.com

Location:

UNIT 10, CAMBERLEY BUSINESS CENTRE, BRACEBRIDGE
GU15 3DP

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Garden Light Shop 5 star review on 1st May 2024

Garden Light Shop 5 star review on 27th April 2024

Garden Light Shop 5 star review on 27th April 2024

Garden Light Shop 5 star review on 26th April 2024

Garden Light Shop 5 star review on 26th April 2024

Garden Light Shop 5 star review on 26th April 2024

Garden Light Shop 5 star review on 20th April 2024

250

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant Service. My bundle of 10 garden lights arrived within 2 days and all complete when I checked the contents.”

Posted 2 months ago

Dear Michael,Thank you so much for your 5-star rating of Garden Light Shop! We are thrilled to hear that you had a wonderful experience with us. We greatly appreciate your kind words about our service. We are delighted to know that your bundle of 10 garden lights arrived within 2 days and were complete when you checked the contents. It's always our goal to provide prompt delivery and ensure that our customers receive their orders in excellent condition. Once again, we sincerely appreciate your feedback and your support. We look forward to serving you again in the future! Best regards, [Your Name]

Posted 2 months ago

“Great service, well packed too. Great light! DHL delivery is poor though, no info, and left outside without ringing doorbell.”

Posted 2 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. We shall pass on your feedback to the courier for them to look into this matter. Enjoy your Garden Lights!

Posted 2 months ago

“I’ve nearly completed my garden lighting scheme through several separate orders. The quality of the product is great. So is the help I’ve received from their help chat. Orders have always arrived promptly and in good condition . Great company to do business with.”

Posted 3 months ago

Wow what a great review, thank you! We are passionate about garden lighting as it really makes a difference to your outdoor space. We would also love to see some photos or a video of the end result. Thank you once again. The Garden Light Shop Team

Posted 3 months ago

“I bought four wall mounted 12v up and down lights for our pergola. These arrived promptly and are excellent quality for a reasonable price. They were very easy to install using the 12v wiring loom. I will definitely be using this supplier again!”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“Ordered lmy lights and accessories on line very user friendly website Order arrived very quickly and well packaged Will definitely by again from this company”

Posted 3 months ago

“I have garden lights from here, set up by a landscape gardener 3 years ago. Mixture of Pro Lights and Techmar. I wasn't sure how to add and to maintain (tbh totally confused), but Garden Light Shop was so helpful; ready with advice and help. Have bought myself a complete new set for my front garden and now feel completely at ease setting it up and adding new elements thanks to GLS. Will add some photos to review soon.”

Posted 3 months ago

We are delighted that you have spared the time to post a review for the Garden Light Shop. All reviews are important to us as it helps us understand where we can improve our service. Enjoy your Lights! The Garden Lighting Team

Posted 3 months ago

“Great product and fast delivery.”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“Great service from Nigel. Good product knowledge and personable. Excellent lighting system.”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“Excellent service. Gave advise on phone before ordering. Prompt delivery - Good product with easy installation and a good finished effect. Overall, a good company to deal with who supply quality products.”

Posted 3 months ago

Dear Philip,Thank you so much for taking the time to give Garden Light Shop a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our service. We're glad that our team was able to provide you with helpful advice over the phone before placing your order. We always strive to ensure that our customers have all the information they need to make informed decisions. It's wonderful to know that our prompt delivery resulted in your satisfaction. We also take pride in offering high-quality products that are easy to install, and we're delighted that you achieved a good finished effect for your garden. Above all, we're incredibly grateful for your kind words about our company. Your praise reinforces our commitment to consistently delivering quality products and excellent service to all our valued customers. Thank you once again for choosing Garden Light Shop. We look forward to assisting you in the future should you need anything else for your garden. Best regards, Nigel

Posted 3 months ago

“Lights look great and were relatively easy to install. we added 2 lights to a 4-light bundle and the screw connectors worked really well with the extension cables and increased the flexibility of location for the lights.”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience and I'm really glad you like the lights. Thanks again!

Posted 3 months ago

“Excellent service as always, needed a new transformer as the original one gave up after many years service”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“Excellent range of low voltage garden lighting”

Posted 3 months ago

Dear Hugh,Thank you so much for your enthusiastic 5-star rating of Garden Light Shop! We truly appreciate your kind words and your continuous support as a loyal customer. We are thrilled to hear that our range of low voltage garden lighting has met your expectations. We take pride in providing an excellent selection that caters to all your lighting needs in the garden. Once again, thank you for choosing us as your go-to garden lighting supplier. We look forward to serving you in the future and ensuring your garden remains beautifully illuminated. Warmest regards, Nigel Weir

Posted 3 months ago

“Excellent service. Very quick delivery with good order tracking communication and product "exactly as it says on the tin!"”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“I have bought a number of products over the years and been very satisfied with the products and impressed with the exceptional customer service. This is a well informed company selling excellent products with a committed and highly knowledgeable workforce. Would highly recommend!”

Posted 3 months ago

Wow what a great review, thank you! We are passionate about garden lighting as it really makes a difference to your outdoor space. We would also love to see some photos or a video of the end result. Thank you once again. The Garden Light Shop Team

Posted 3 months ago

Wow what a great review, thank you! We are passionate about garden lighting as it really makes a difference to your outdoor space. We would also love to see some photos or a video of the end result. Thank you once again. The Garden Light Shop Team

Posted 3 months ago

“First class service in every way!”

Posted 3 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 3 months ago

“The Garden Light Shop staff were very helpful when I spoke with them on the phone and after sending a picture of what I thought was the correct transformer they were very quick to confirm The transformer is now fitted and the garden lights are working fine”

Garden Light Shop 5 star review on 5th January 2024

Posted 4 months ago

Thank you so much for the 5 star rating, John! We are delighted to hear that our staff were helpful when you spoke to them on the phone and even more enthused to hear that the transformer you sent a picture of was the correct one and worked perfectly with the garden lights. We appreciate your kind review and are happy that the Garden Light Shop was able to be of service to you!

Posted 4 months ago

“Probably the best company you will ever deal with.. nothing to much trouble for them if you have a question /problem they sort it out asap I had a damaged transformer (damaged in post ) another one sent out the same day”

Garden Light Shop 5 star review on 5th January 2024

Posted 4 months ago

Thank you for your review! Your feedback means a lot to the Garden Light Shop Team and I'm glad we could get this issue resolved for you so quickly. We all work really hard to provide the best possible customer experience. Enjoy your Garden Lights!

Posted 4 months ago

“Unable to install the light because the mounting spikes were missing. Because of the Christmas holidays, the replacements have yet to be sent.”

Posted 4 months ago

Thank you for taking the time to leave us your valuable feedback, Ian. We deeply apologize for the experience you had with Garden Light Shop - it's unacceptable that you were unable to install the light due to the missing mounting spikes. We understand that it's caused a hassle during this holiday season as the replacements have yet to be sent, due to our offices being shut for the Christmas period. We have now sent a set of spikes on a tracked Royal Mail service, so they will be with you very soon. Again, we apologize for the inconvenience and thank you for taking time to let us know.

Posted 4 months ago

“Bit of a late review this, but my experience with Garden Light Shop (and especially all the advice and help from Nigel) has been fantastic. Friendly, knowledgeable, fast response and every question answered with patience and clear instruction. Would highly recommend for great products, competitive prices and superb customer service. Definitely will use this company again when I complete my garden one day. Purchased many Techmar patio/decking lights and cabling – all excellent and Nigel sorted our minor fault with one lighy under warranty immediately. Thank you.”

Posted 4 months ago

Thank you for the excellent review and the 5 star rating. We are delighted that you had such a great experience with us and that you are happy with your purchase. We are committed to excellent customer service and it is great to hear that it has been recognised. We look forward to helping you with all of your future garden lighting projects.

Posted 4 months ago

“We are a returning customer and find the service to be excellent. We have also called looking for advice which has also been very useful and helpful. I would highly recommend!”

Posted 4 months ago

Thank you John for giving our Garden Light Shop a 5 star rating! We are overjoyed to have a returning customer and be of service to you. It is wonderful to hear that our advice has been both useful and helpful. We are so pleased that you highly recommend our business and we look forward to continuing to serve you!

Posted 4 months ago

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Garden Light Shop is rated 4.9 based on 487 reviews