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Fatstick Boards Reviews

4.9 Rating 572 Reviews
98 %
of reviewers recommend Fatstick Boards
Company Reviews Product Reviews
521
 Questions Metrics Info
4.9
Based on 572 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Fatstick Boards resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 48% of reviewers feedback is Fatstick Boards resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
A

Customer Service - Good

97.30%
Industry Average
“ Really happy with my pro XL cold plunge tub! Super deep and comfortable, easy to put together, and is almost bomb proof construction. I wanted one with a hard roof, primarily to stop curious cats getting into the tub in my garden - despite being inflatable, it took the weight of both myself and my wife lying on it! Had one tiny minor issue with a slow leak on the outlet valve - contacted customer support, they replaced the stopper immediately, and no problems since! Really great customer service, with an almost instant email reply and package sent out! Would highly recommend these guys! ”
- Thomas White
“ Really pleased with my Fatstick Menace. Looks great and feels great. Very stable, so great for building confidence on the water. All round customer service has been great. Would definitely recommend Fatstick products. ”
- Kieran putt
“ Great looking board. Not yet been out on it. Custom service A1! Issue dealt with swiftly. So thank you Reuben, Andy and everyone at Fatstick! ”
- Michele Kingston-Malone
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