“It had taken 2 weeks to arrive and when it did I was very disappointed I ordered the largest size and the pendant was the same size as a penny and the chain was as thin as string for the price it definitely isn't worth it and to make matters worse after 3 days of wearing it, it's started to tarnish and the chain made my neck very red starting to think none of it is 925 silver keep away from this company even tried to reach out and express my issues and no email has been sent back”
Thank you for your feedback. We’re sorry to hear that you’re not satisfied with your purchase. We want to clarify that the pendant you received is gold-filled and crafted with care in the USA. The 24” chain you selected is designed without a clasp, as it’s long enough to slip over the head comfortably, which also makes it stronger and more durable.
At any point, you were welcome to request a chain with a clasp or return the item if it didn’t meet your expectations. We’re always here to help with any concerns, and we’re sorry we didn’t have the opportunity to address this earlier. Please feel free to reach out if you’d like to explore any options moving forward.
