“
Hello , it’s Mrs Paula Marr, I’ve returned a parcel with Royal Mail, but haven’t yet received a refund. £83. My Email address Paulamarr1972@hotmail.co.uk please can you help me? The lamp was damaged and unsuitable. Thank you mrs P Marr 🤞
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posted 2 months ago
- Paula Marr
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Great website. Pictures and information very clear. I rang to ask a question and the lady couldn’t have been more helpful. The delivery was quick and the packaging to protect the lights was great. I had to return an item as it didn’t fit and the return was easy and the refund very quick within 3 days. Highly recommended.
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posted 5 months ago
- Michael Taylor
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I was very disappointed when the rug I bought, described as 100% cotton chenille, turned out to be polyester. It also arrived with a return letter from another customer, returned for the same reason and with dirty marks underneath. After quite a bit of too and fro I have however returned the rug and been issued with a refund. Communication was quick and I note that the web description has now been changed.
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posted 7 months ago
- Christina Graydon
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Excellent service prompt delivery
We ordered 2 pairs of lamps, one pair returned as not suitable for location . The returns and refund was handled quickly with no problems
Overall great service
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posted 9 months ago
- Alasdair Wallace
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Our lamps came and they were nice but not what we wanted there was a mistake made so I waited ages for them to be delivered and they forgot the put the bulbs in. However customer service is brilliant I have no returned the items and am waiting for a refund.
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posted 2 years ago
- Talisha Morrison
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I ordered 6 items..I was told there was only 3 in stock which was Absolutely fine. I received the items but I'm still waiting for my refund for the other 3?
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posted 3 years ago
- Antonia Kennedy
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Still waiting for my refund
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posted 3 years ago
- Christine Wainwright
