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Cornelia James Reviews

4.8 Rating 1,263 Reviews
96 %
of reviewers recommend Cornelia James
4.8
Based on 1,263 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cornelia James Reviews

About Cornelia James:

Glovemakers since 1946 and by Royal Appointment since 1978. Glovemakers of choice to the world of fashion, gloves of timeless style and of the moment, for every occasion, for every mood. Our gloves are designed and made by us at our atelier in East Sussex - British manufacturing at its best - and we ship to every country in the World within the week. One of fashion's best kept secrets - don't say a word...

Visit Website

Phone:

1273920761

Email:

contact@corneliajames.com

Location:

Hall Court Farm, Ripe, Lewes,
Hall Court Farm, Ripe, Lewes
East Sussex
BN8 6AY

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Great experience. Helpful instructions on how to measure. Organized website. Good follow-up and status updates and order arrived early.
Helpful Report
Posted 2 years ago
Extremely fast delivery, great communication with updates, outstanding quality. Website makes it easy to follow on how to measure for the correct glove size. I was so glad I came across this company. The presentation and small details really showed they care when I was opening the parcel.
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Posted 2 years ago
The presentation in the box is worthy of the exquisite gloves inside. I've never purchased such fancy gloves for an ensemble but they are perfect.
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Posted 2 years ago
Fantastic. I overnighted the gloves and experienced no difficulties. Gloves are beautiful and made a special night more special. Thank you!
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Posted 2 years ago
Utterly fantastic, as always! Such fast shipping, impeccable customer service- someone even caught a typo in my measurements and corrected it. So kind and professional!
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Posted 2 years ago
Love this company!! Gloves came FAST, in a beautiful box and were just luxurious and yummy!! I ended up returning because our plans changed but return was also easy and Fast refund to my original form of payment (after return fee of $30!).
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Posted 2 years ago
Easy to order. Very fast shipping. Professional service.
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Posted 2 years ago
Customer service was great! They answered my question and let me know how to order gloves in a custom length.
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Posted 2 years ago
Delighted with my new pashmina
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Posted 2 years ago
My gloves arrived today! (My order shipped under my husband's name, but they were for me!! 😏) My response to Cornelia James upon receiving my gloves: I cannot stop smiling!!! They are absolutely perfect!! Thank you, thank you, thank you for your superb craftsmanship and outstanding customer service!! I will be bragging on your company not only at my son's wedding but for many years to come!!! πŸ’•πŸ‘°β€β™€οΈπŸ’πŸ€΅πŸ»β€β™‚οΈπŸŽŠ πŸ‘πŸ€©β€οΈTHANK YOU!! πŸ₯°πŸ™
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Posted 2 years ago
Very pleased with the quality of the gloves and your attentiveness to your clients.
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Posted 2 years ago
This was our second pair of CJ gloves this month. both sets weer 7.5 incg /11.0 inch. The first pair, order number 29361 (black), fit perfectly. This second pair, order number 29527, were a bit too loose at the upper arm and slid down, even though they too were 11.0 inches like the first pair. We measured both pairs of gloves at the upper arm for comparison, and the 29361 (black) gloves were slightly less than 11.0 inches, perhaps acounting for the tighter (and more desireable) fit. They were actually 5.0 inches across when folded, and witrh a more stretchy fabric/material. By contrast, the 29527 (grey) gloves were 5.25 inches across and with a less stretchy fabric. Perhaps these two factors. when taken in combination, account for the "too loose" fit of the 29527 grey gloves. Given the unsatisfactory fit of the 29527 grey gloves, would CJ consider remaking the grey gloves for us, so that they would be more like the 29361 black gloves? To be more like the properly fitting black gloves, they would have to be a bit less than the nominal 11.0 inches at the upper arm. Please let me know. Thanks.
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Posted 2 years ago
Excellent. Thrilled with purchase. Exceptional quality, light, soft and incredibly warm.
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Posted 2 years ago
Absolutely beautiful gloves. Not only are they perfectly made, they were delivered quick. Thank you so much for making the perfect wedding accessory!
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Posted 2 years ago
The online experience was good but gloves are too loose.
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Posted 2 years ago
It is always excellent. Can't wait to wear my gloves.
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Posted 2 years ago
I was shocked by the efficiency of this company. There was an issue with my first item I received. When I reached out to the company to let them know they IMMEDIATELY resolved my issue. No back and forth, no run around, no nonsense. They corrected the problem and for that reason I will be loyally purchasing the entire collection!
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Posted 2 years ago
Excellent customer service and shipping speeds ensured my gloves arrived on time.
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Posted 2 years ago
Excellent at every level .. courteous and professional customer service ; gloves are of superb quality ; presentation is stylish and packaging beautiful … !! cannot recall when I last saw a box so full of β€˜ promise β€˜ .. and the contents live up to the expectation .. absolutely exquisite experience .. Flawless !!!
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Posted 2 years ago
The process of ordering was simple, and the gloves came quickly - within a week. I ordered three pair and sent one back. The gloves are beautiful, I love my mauve-rose gloves, and at my age loving a piece of clothing is a rare thing. The gloves are a beautiful color, the material is a soft velvet, none of the victoriasSecret faux velvet thats rough on one side.... no this is lovely. the style ... about lower mid arm, gathered, with a wild sprig of tuille on the wrists! These gloves are both Elegant and fun, I cannot recommend them more. They will be perfect for a serious evening - like the Grammys, where you must both stand out (something unusual) and also look top drawer (nothing unusual). The assortment available at Cornelia James covers most styles. And browsing also gives one the opportunity to pick something different than you might have been planning. I certianly did. I originally wanted a wrist length, white suede glove - to wear with all black a cape and top hat.... like dr. J. and Mr. H - that guy had to dress for both characters! I was tempted to buy the cotton white, but it felt more minstrel and less England, 1880. Well Maybe next time.
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Posted 2 years ago
Cornelia James is rated 4.8 based on 1,263 reviews