“Rear dormer loft conversion with ensuite bathroom
We met with Central Lofts’ surveyor back in October 2020, and Huw explained the process of a loft conversion in depth. He shared various layout ideas with us and drew 2 different plans directly on site, which allowed us to look at how we can use the loft space to the full potential.
Once we agreed to proceed, their architect gave us detailed drawings and did all the work to submit the plans etc to the planning portal, which then meant that we had to wait for 2 months before we received planning permission to start the project.
Renatas kept us updated on the progress on a regular basis once building work commenced. The builders were always open to discussing their current and upcoming work with us and involved us in the decision making as well during the conversion. They started promptly at 8am in the morning, and almost never missed a date on site, often working Saturday shifts as well. Any small changes (window size etc) were always easy to discuss with Renatas and the team.
Overall we had a great experience, the end result looks as we had wished for and we now have a lot more space to use for ourselves, incl. a new ensuite shower room. The team at Central Lofts are great to work with, and we would certainly recommend them further!”
“We couldn’t be happier with our loft. Renatas and his build team did a wonderful job, completing ahead of schedule and always available for any questions and design tweaks. It’s given us the much needed space to our home at a time when we are spending so much Tim at home also! Couldn’t recommend them high enough.”
“Very pleased with the workmanship the project management, the speed at which the loft conversion was completed. Highly recommend this company. Very professional. Probably the best builders I have ever experienced to date. Hardly any disruption. Always arrived on time. Kept us updated on progress and sorted out all snagging efficiently. Nothing was too much trouble for them and it was a pleasure doing business with central lofts.”
“Overall excellent - our loft conversion was planned and completed within the 3 months timeframe; no delays whatsoever. In fact the actual building work super quick yet good quality. Disruption to us was minimal considering the size of the project. Communication with our project manager was quick throughout the project, e-mails answered very efficiently. Overall I would have minor comments for improvements - some health and safety issues such as leaving tools lying around or occasional errors in communication with one contractor who did not speak sufficient English, but the quality of the work was excellent throughout. We have already received very positive comments from friends and family who were impressed with the new loft and we ourselves love it. Highly recommended”
“From the initial meeting discussing what i would like i could not be happier. Nothing seemed too much and nothing seemed impossible. For such a big project for me and my family, Central Lofts put us at ease with honest answers to all our questions and worries. David was helpful and was always available via phone to answer questions we had.
Renatas who was our contracts manager was always helpful and very responsive to questions during the project. No matter what time of the day, i felt i could message him or call and ask any necessary questions we had.
As for the works, from day 1 everything went smooth. All the builders for each team were pleasant, clean and very helpful in building a conversion suited to us. During the build they would ask us what would be better as any job, the initial plans may not be what is suited to us. I could not be happier. The work itself was 5 star. No corners were cut which put us at ease in trusting Central lofts.
The finish product was amazing and i have zero regrets. A loft conversion is a big job to an average person, but not to central lofts. It seemed effortless although i can assure you it wasn't.
I highly, highly recommend this company and will for sure be using them again.
Many thanks to Central Lofts for an amazing job and sending amazing workers.”
“Central Lofts & Extensions just finished my loft conversion in SE18 and I’m very happy with the end result. The whole team worked very hard and the project manager, Renatas, was always helpful and went out of his way to get everything sorted. Would recommend them for sure.”
“We hired them for a loft conversion. They did a very bad job.
We hired Central Lofts to convert the loft of our semi-detached house. They lied about the level of service they would provide, and did a terrible job of constructing the new room.
First, they told us they had a "team of architects", when they have never employed an architect. The original design they showed us turns out to have been put together by the owner's son, which would have collapsed the first floor of our house if they had gone through with it as it was drawn. What was actually built was what the builders decided to do to fix this catastrophic flaw. They didn't consult us about whether it was what we wanted, and no-one with any suitable qualifications checked whether it was structurally sound before it was built.
They also promised "on site project management", and went to great lengths on their website to describe how customer focussed they are. None of this was true. Our project manager came on site exactly once during the build. The level of communication at all points during the build was terrible, with no-one telling us what was going on, and (for a long period of time) with no-one on site who spoke English.
The quality of the build was also very poor. The roof felt was punctured in a large number of places, and there was inadequate ventilation built into the new roof (which is essential to prevent mould). They were gluing tiles in place, and were using hanging brackets to support roof beams. The structural beams were fastened onto supports with bolts that were clearly inadequate, and the roof beams themselves were constructed from multiple planks of wood, not joined together in a sufficiently sturdy manner to support the roof they put on top.
Finally, the safety standards employed during the construction were woefully insufficient. The scaffolding was built to hold one tonne, and can be seen to be visibly bent by the weight of materials they stacked on top of it (much more than one tonne). The old tiles were dropped from the top of the scaffold into a skip beside the street, with very little concern for anyone below. While they were being removed there were also large chunks of material falling to the ground at random, with one large pointed piece of tile falling from the roof to within a couple of metres of our back door, and which would have caused a terrible injury if it had landed on anyone.
In short, I am surprised they are allowed to trade with the level of misleading information that they provide on their website. They constructed an unplanned, and badly made dormer on our house, without properly consulting with us about what they were doing, and without due regard for our safety, or the safety of anyone walking past. It's going to cost a lot of money to fix the mess they've made, and quite frankly I wish I had never heard of them.”
“Central lofts did a fantastic job on our L shape loft conversion. The additional two bedrooms and bathroom have really helped us with space for our family of 6 since we’ve been working from home.
The contracts manager was always responsive when answering any questions we had and was also helpful in arranging additional work to our home that we asked to be done halfway through our loft.
We are delighted with their work and would not hesitate to use them again!”
“Recently had our loft converted in Bromley by these guys and they were great. Planning permission was approved which they handled efficiently and the end result is a great addition to our home. Very pleased”
“I had a good experience with Central Lofts who completed my loft conversion. The high standard of professionalism of the company and all their tradesman throughout have left me and my family very pleased with the end result. Especially during the current times of Covid they have been very respectful and accommodating. All the guys on site worked extremely hard and finished our loft in 7 weeks which was amazing.
We would definitely recommend anyone to use their services.”
“Very professional company, they adhered to a high standard of work. Clean and efficient, and completed the job ahead of schedule which I was most pleased about. Couldn’t recommended them anymore. 5 star service.”
“The team from Central Lofts were professional throughout our loft conversion, they over delivered on the end result. I am now looking for a new project and will not think twice about instructing these guys to carry out the works.”
“I would have no hesitation in using Central Lofts again. We found them helpful from start to finish with any queries or problems and calls were always returned on the same day. The workmanship was to a very high standard and the work was completed when it was supposed to.
We have used their design and build services for our total house development. Having completed the loft conversion on our house Central lofts then moved their team to focus on the side and rear house extension. We set a fairly high end expectations for the finished product and the end result is a few steps beyond what we have hoped for.
Having completed the loft conversion and ground floor house extension successfully exceeding our expectations I would have no hesitation to highly recommend Central Lofts.”
“Although I didn’t proceed to have the dormer extension completed as I bought a different property to the one quoted. I did speak to Huw about a quote and he was a very informative, and spent 30 minutes on the phone talking in detail about the process which I really valued. I felt like he was honest and educational. I now feel very informed about dormer extensions and would highly recommend his service to others.”
“Our experience with Central Lofts was great from start to finish. Great advice and support during sales. Building of our loft conversion was complete ahead of schedule. Very efficient and all round helpful team of professionals. We are absolutely delighted with the end result and would gladly recommend this company to anyone.”