Biagio the Jewellers Reviews

Name: Biagio the Jewellers
Address: Pioneer Square, Bure Place, Bicester, Oxfordshire
Rating: 4.58

4.6 Rating 36 Reviews

89 %

of reviewers recommend Biagio the Jewellers

Company Reviews

Info

About Biagio the Jewellers:

Biagio Patalano opened his first store in Bicester in the late 1980’s with the dream of creating a boutique richly stocked with rare and exclusive gemstones – mesmerizing tanzanites, rubies, emeralds and coloured sapphires filled the windows then and they continue to be at the very heart of what we do today.

The 1990’s saw the opening of a second store in Thame and a growing reputation for trusted advice, excellence and craftsmanship at truly competitive prices. Customers began to come to us, not only for our unique gems but also with previously acquired pieces and heirlooms which they wanted renovating or updating. Rejuvenating family pieces to suit their new guardians, in the knowledge that they would then be worn and enjoyed rather than hidden away, became a particular passion for Biagio, something he found so rewarding that re-design and personalisation are now a core specialism at Biagio the Jewellers.

Our aim is to ensure that buying jewellery from Biagio, whether it’s a truly special piece or an affordable everyday luxury, is always a pleasure.

Visit Website

Phone:

01869252323

Email:

shop@biagiothejewellers.com

Location:

Pioneer Square, Bure Place, Bicester
Oxfordshire
OX26 6FA

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Biagio the Jewellers 5 star review on 15th August 2021

Sar****

Biagio the Jewellers 5 star review on 6th August 2021

Mr & Mrs Sinc****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been going to Biagios for many years but my wife bought some earings a while back and regretted not buying the matching necklace. I popped in to the Bicester branch on a visit to the UK and unfortunately the necklace was no longer available. Vanessa came up with the idea of adapting some earings and making up a necklace. Stephen made this possible and a perfect finished product was available in 24 hours ready for me to fly back to France. A huge thank you to Vanessa & Stephen for making this possible.”

Helpful Report

Posted 3 weeks ago

“I took 4 different family engagement rings (mine, my mums, and both my Grandmother's) in to the Thame store to see if there was a way of combining them. Our aim was firstly as a way to remember the family members no longer with us, but secondly to ensure the beautiful diamonds could still be worn. Sharon was amazing. She took time, and great care to help me and my daughter design a stunning ring. It is such a joy to wear this unique piece every day and I am so incredibly grateful for Sharon's advice and patience and for the beautiful result.”

Helpful Report

Posted 1 month ago

“Not for watch batteries! I was quoted £30 and £80 to send two watches away for new batteries. I had them both changed in Evans Yard Bicester for £13.”

Helpful Report

Posted 3 months ago

“Had a bracelet that I’d worn continuously for many years. It was beads on a threaded cord. Eventually it fell apart as the chord became weathered and thread bare. I took the bits in and asked if anything could be saved … the result was truly beautiful.. thanks again Biagios ❤️”

Helpful Report

Posted 8 months ago

“Excellent service today with some earrings that I took in to be repaired. Highly recommend!”

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Posted 9 months ago

“Beautiful items of jewellery, they even called to ask if they were a gift, which one was, so they gift wrapped for FREE!! Just wow- what service!”

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Posted 9 months ago

“I popped in to get 3 rings enlarged only to discover my engagement ring of 25 years had a crack right through the middle of the diamond. Biagio gave excellent advice: honest and detailed options and ultimately a letter to insurers. Once I received payment from the insurers I returned to get the most beautiful replacement made for me. Sharon was all over the brief! Her knowledge, communication and efficiency quite simply could not have been better. Hugely impressed.”

Helpful Report

Posted 9 months ago

“I visited the Bicester Store to enquire about replacing batteries in two watches. I spoke to Vanessa who was super helpful. I hadn’t been inside the store before, I’d walked past it but had never actually taken any real notice of it. What a mistake. Not only did Vanessa sort my watches out quickly and processionally but having browsed the jewellery within I can honestly say that I will be going back. The stock is wide ranging and suitable for all budgets. Thank you, I’m very impressed and grateful.”

Helpful Report

Posted 10 months ago

“Francesca very helpful and good service”

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Posted 10 months ago

“I have never ever left a review for anything before but feel that I should this time. I took my Longines gold watch in for a replacement battery. When I took it home it wasn’t working, so I took it back and was told it would need a service at a cost. It had been serviced at a smiths trained watchmaker in 2022 so I took it back there. They were appalled when they undid the back to find the battery was held in place by a piece of sellotape. It then went to their workshop to have a new battery cap. They said that the original one probably pinged off and that the sellotape was a replacement. The staff in the shop are lovely and very courteous but I wouldn’t recommend battery replacement.”

Helpful Report

Posted 1 year ago

“I recently had a necklace made from some old rings. I am absolutely delighted with the end result. Instead of sitting in my jewellery box, I can wear and enjoy all my old diamonds. Anna guided me through the process and gave me fantastic advice. She was amazing. Thank you Anna. I would recommend Biaggio to anyone wanting new or revamped jewellery”

Helpful Report

Posted 1 year ago

“Dissapointed Not had a great experience recently”

Helpful Report

Posted 1 year ago

“I've been going to Baigios for several years but this time I needed something special and bespoke. My husband passed away 6 years ago and our wedding rings were just sitting in my jewellery box. I had a heavy heart each time I looked at them so decided to ask for help in refashioning them into something that I could wear and enjoy. Anna was so patient and empathetic and she really understood the importance and emotions involved in making the right decision. Yesterday I collected a very special and emotionally priceless ring which was made for me by Andrew a very talented goldsmith. Both my husbands and my wedding rings were melted down and refashioned into this beautiful white gold feather ring which I will cherish and wear everyday. I cannot thank Anna enough for her help and compassion during a very emotionally sensitive time. I have two other pieces of sentimental jewellery which are being refashioned, and I have no doubt that they will be as beautiful. I can highly recommend Biagios and will definitely be using them again. Thank you Anna”

Helpful Report

Posted 1 year ago

“I had been recommended Biagio in Bicester by a friend and was absolutely delighted with the remodelling of some jewellery that I had. Steve created a beautiful bespoke ring for me and was absolutely brilliant in his work. Throughout, Louisa was incredibly helpful, professional and informative. The ring created is beautiful. I completely recommend this company and will definitely be using them again.”

Helpful Report

Posted 1 year ago

“My husband and I popped into Biagios yesterday and were greeted with friendly smiles and excellent customer service from Sharon and her team. My husband treated me to a pair of earrings and they were gift wrapped beautifully. Sharon is such a lovely, professional lady who really goes the extra mile to make whatever the occasion so special and the customer feel special and valued. Thank you.”

Helpful Report

Posted 1 year ago

“We have been going to Biagio for many years, because of the quality of their work, and the consistent standards of service from the team. When we wanted a special piece making for my wife, Biagio was the natural choice. On this occasion, Anna guided us through the entire process. We were given the fullest possible information, and offered an array of choices. Anna offered the benefit of her expertise, but at no stage did we feel even the slightest degree of pressure, or a desire to up-sell. All the decisions were ours – but they were the better for having Anna to help us. The finished piece was even better than we had dared anticipate, which is a rare thing nowadays. Dealing with Anna and all her colleagues has been a delight, and Biagio can be justifiably proud. Absolutely flawless, and a model of how things should be done.”

Helpful Report

Posted 1 year ago

“I've have just had the best experience with Biagio Bicester and cannot thank them enough. I lost a stone from my engagement ring in December and was devastated. Marina at the store was so kind and compassionate about how I was feeling and after various people had inspected the ring, they very kindly offered to remake the ring. I've just been to collect it and its stunning, it has been adapted in the tiniest way without it looking any different to sit flush with my wedding ring. I was kept fully updated throughout of what was happening and how long it would take. I cannot thank Marina and her team enough for the excellent service. Would highly recommend to anyone.”

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Posted 1 year ago

“Fantastic service, purchase was stunning and in general a very very pleasant experience”

Helpful Report

Posted 1 year ago

“I would like to take a moment to give a big thank you to Stephen at the Bicester branch for an excellent and personal service. I had 2 rings of great sentimental value that I could no longer wear. Stephen took the time to explain what he could do, and ensured I was happy with what changes he was going to make. I now have 2 beautiful bespoke pieces of jewellery. I am over the moon with both pieces. Amazing service throughout. Would highly recommend a visit to Stephen.”

Helpful Report

Posted 2 years ago

“I went to Biagio’s, following previous positive experiences, to ask them about options for making a bespoke piece of jewellery from rings I could no longer use. I received excellent service at every stage and am now the proud owner of a very beautiful necklace.”

Helpful Report

Posted 2 years ago

Biagio the Jewellers is rated 4.6 based on 36 reviews