“I ordered an engraved tie pin. The pin is of high quality and the engraving just as required. This is third engraved pin I've ordered from Badger and Brown, both service and product excellent.”
“Had an issue with my order not being delivered in full, contacted Badger and Brown via email and a replacement order was shipped out. Thank you for sorting so promptly.”
Hi Karen
The order was sent out again yesterday so we had actioned the error, we just forgot to reply to the email, we're sorry about this. Have emailed you the info.
Chris
“I Ordered a tie clip for my wedding, however never received it. Even with having paid extra for the 1-2 day express delivery.
They didn't apologise, and offered to send it again with a 24hr tracked service, but still nothing.
Shocking service, customer service. Still no refund.”
Hi Angus
The order was dispatched on the 10th and you paid for a 5 working day delivery and not a 1-2 day express delivery as stated. I have emailed you the tracking info and informed you we can resend another item free of charge if it does not arrive, but I'm sure it will any day now.
B&B
