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Assurance Mobility Reviews

4.7 Rating 61 Reviews
93 %
of reviewers recommend Assurance Mobility
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Phone:

01616390104

Email:

info@assurancetl.com

Location:

Chambers Business Centre,
Chapel Road,
Oldham
Lancashire
OL8 4QQ

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Ordered on 23rd June when they advertised 2 days shipping - on the day it was due to arrive they tell me actually it's not in stock. Then a few days later they tell me it'll be delayed til mid July. Then they tell me that from mid July it'll be 2 weeks til it's delivered. Then they tell me it's delayed another 8 days. I raise a complaint and they cancel my whole order... Absolutely horrendous customer service and no acknowledgement of fault.
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Posted 7 months ago
Ordered on 23rd June when they advertised 2 days shipping - on the day it was due to arrive they tell me actually it's not in stock. Then a few days later they tell me it'll be delayed til mid July. Then they tell me that from mid July it'll be 2 weeks til it's delivered. Then today they tell me it's delayed another 8 days. I raise a complaint and they cancel my whole order... Absolutely horrendous customer service and no acknowledgement of fault.
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Posted 10 months ago
Thank you so much for taking the time to provide us with your feedback regarding your experience with Assurance Mobility. Firstly, we would like to extend our sincerest apologies for the inconvenience you encountered with your recent order. We understand how frustrating it can be to receive conflicting information about shipping dates. Your feedback has been forwarded to our team, and we will be reviewing our processes to ensure improved communication and better stock management. We are determined to learn from this incident and work towards enhancing our service to deliver a more seamless experience for our valued customers. We genuinely appreciate your feedback, as it helps us identify areas where we need to improve.
Posted 10 months ago
The length of the length of the 'long' handle is too short to make it of use and prongs are not strong enough an too wie apart to collect anything of weed anything
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Posted 2 years ago
Assurance Mobility is rated 4.7 based on 61 reviews