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AVOID AVOID, don’t use them. I booked a taxi cab with them and they did not show up. They took money then stated they don’t operate in UAE. Stranded at airport with young family and baby. Please avoid these cowboys. Not even a refund given for a no show. AVOID AVOID
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posted 4 days ago
- Anonymous
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Still waiting for refund after bad service.
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posted 3 months ago
- ARTEMI R
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I think I deserve a refund of money paid for Meet& Greet! Thank you.
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posted 4 months ago
- Viorel R
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I paid 15 GBP for meet and greet. And there was none. I had to call the driver. Request a refund.
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posted 5 months ago
- Magda S
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It wasn't the drivers fault but when I ran the customer service, without even apologising for the mess up he even had the complete audacity to say I never informed them and he could cancel my booking and provide a refund.
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posted 11 months ago
- Candice M
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I requested and paid for a meet and great in the airport but my driver was in the car park (and 10 mins late). The car I was expecting was a sliver BMW, the driver arrived in a old hybrid car that did not deliver a comfortable ride. The driver was also unaware of significant road closures that evening and seemed to get lost, struggling between Waze and signed diversions. It was a terrible experience, and I would like a refund.
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posted 1 year ago
- Kris L
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They did issue a refund which can take up to 10 days.
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posted 3 years ago
- Anonymous
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Paid for meet and greet-driver no show.
I called the company when I landed, apparently driver was I’ll. replacement driver not sent for another 49 minutes. Sat in the cold and rain waiting and now this company does not offer a refund. Shameful.
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posted 3 years ago
- Mrs A
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My niece used Ist airport Taxis this evening and was treated in the most appalling way. Overcharged and told she could have a refund if she got out whilst on the motorway. A young girl travelling alone should not use Ist airport taxis.
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posted 3 years ago
- Anonymous
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After a month of emailing and calling to raise a complaint and request a refund (their complaint handling policy is to tell you to call back another time when another manager will handle the complaint) someone finally read my complaint and proceeded to make excuses and tell me if I wasnt happy with the car I should have refused the journey and then they would have refunded me (doubtful).
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posted 4 years ago
- Jack
