Rhino Trade Insurance Reviews

Name: Rhino Trade Insurance
Address: Troon Way Business Centre, Humberstone Lane, Leicester, Troon Way Business Centre, Humberstone Lane, Leicester, Thurmaston
Rating: 4.95

5.0 Rating 4,049 Reviews

99 %

of reviewers recommend Rhino Trade Insurance

Company Reviews

Metrics

Info

5.0

Based on 4,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Rhino Trade Insurance:

Rhino Trade Insurance Services are a UK based insurance broker that serves the self-employed tradesman community.

We offer online employers and public liability insurance, tools in transit insurance, legal expenses insurance and tax fee protection insurance at affordable premiums for self employed tradesmen.

STRAIGHTFORWARD INSURANCE FOR SELF-EMPLOYED TRADESMEN

Visit Website

Phone:

0116 243 7904

Email:

info@rhinotradeinsurance.com

Location:

Troon Way Business Centre, Humberstone Lane, Leicester,
Troon Way Business Centre, Humberstone Lane, Leicester
Thurmaston
LE4 9HA

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Rhino Trade Insurance 5 star review on 18th February 2026

Baz B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kyle was a huge help with getting me set up for my first ever business insurance. He wasn’t ever pushy, but gave the facts and answered all the questions I had, whilst making me feel like it was my decision. Although other services were offered, I never felt obligated to take them, which usually I feel there is a level of force with this kind of stuff. Would definitely recommend anyone who is looking to start out to look at Rhino!”

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“You send emails regarding the renewal and felt like far to many and pressure. Once we paid we had to request and wait 5 days to get an invoice, seems your service is to get the renewal rather than after renewal. we will now be shopping around for all insurances next year as not a good experience and reading online it seems to be declining”

Helpful Report

Thank you so much for taking the time to write this review. We value customer feedback greatly and use it to further improve our service and processes. First of all we're very sorry that you felt our service in this instance to be dissatisfactory. We have set communications that we issue to all customers prior to their renewal to ensure that customers are made fully aware of their renewal date giving them the best chance to ensure no gap in their cover. I understand that the team has been in communication with you throughout your renewal process explaining the reasons for the delay in the invoice being issued, and we're very happy that this has now been issued and sorted for you. Our service is our number one priority, so again we thank you for your valuable feedback.

“Easy to set up. Great communication and very professional”

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“Great and quick service”

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“Quick very easy good prices”

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“Very quick and easy”

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“Brilliant service,”

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“First time having to sort out insurance for a new business and the man on the end off the phone was amazing after filling out the form on the web page a quick phone call was all it took. He adjusted my policy so it was right for me and explained everything I had done and what I all needed moving forward great service made me feel part of the team”

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“Excellent company. Excellent service.”

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“Very professional”

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“Really helpful got me through the process quickly and smoothly. Lovely fella to chat to. He couldn’t have done more for me.”

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“Kyle was super helpful today, late in the day on a Friday and he was still super chirpy and friendly. Very knowledgeable and didn't even stutter. The insurance cover was tailered to my exact needs as a sole trader and had the flexibility to be paid monthly or annually. Thanks for the great service Kyle!”

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“Very easy to set up and friendly helpful staff”

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“The support from our adviser Kyle was excellent. Nothing was too much trouble and we ended up with excellent cover at an affordable premium.”

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“Super quick and efficient. Offered and fully explained everything leading to the right choices quickly and effectively.”

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“The team was extremely helpful with my query.”

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“Fantastic on the ball assurance, funny answer machine! No hilarious made you feel at ease and Kyle was very helpful.”

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“Fantastic on the ball assurance, funny answer machine! No hilarious made you feel at ease and Kyle was very helpful.”