“I ordered a size 6 but they were too small, I returned them for an exchange but realised they wouldn't arrive in time for my holiday so I phoned and spoke to a very helpful lady who immediately dealt with the exchange and express delivered the replacement pair.”
“Did not receive notice that my slippers were on pre-order until after I purchased online.
Waited approximately 4 weeks for delivery.
I would still have ordered, but a little more info prior to pressing the purchase button next time.
Apologies if I missed that info.”