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facetheory Reviews

4.7 Rating 36,378 Reviews
95 %
of reviewers recommend facetheory
Company Reviews Product Reviews
87,125
 Metrics Info
4.7
Based on 36,378 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read facetheory Reviews
Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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5
Verified Buyer
Anonymous
Verified Buyer
“Brilliant products that acthally work, reasonable prices and nice packaging too. Clear, functional website and prompt delivery too.”
facetheory 5 star review on 17th June 2022
Helpful Report
Posted 1 year ago
5
Aviv
Aviv
Verified Reviewer
“awesome brand! love their values, love their products with innovative formulations. great customer service. all around just love this brand and will continue using it as far as i can.”
facetheory 5 star review on 16th June 2022
Helpful Report
Posted 1 year ago
5
Elena Giulia
Elena Giulia
Verified Reviewer
“Facetheory is the best skincare brand I have ever used. I always suffered with acne prone skin and clogged pores but thanks to their products I have the best skin I've ever had. I have even been able to go out without wearing foundation (would never have done this before). I highly recommend Facetheory to friends and family, it's affordable, products last a while as a little goes a long way, and most importantly it really does work!”
facetheory 5 star review on 16th June 2022
Helpful Report
Posted 1 year ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Amazing products and very hands on customer service- I can only recommend”
facetheory 5 star review on 16th June 2022
Helpful Report
Posted 1 year ago
4
Verified Buyer
Anonymous
Verified Buyer
“I’ve been using several serums, a cleanser, day and night creams for around 4 weeks. I’ve noticed an improvement in my rosacea and acne, my pores are tightening up and my skin feels more balanced. Good products for a great price.”
facetheory 4 star review on 15th June 2022
Helpful Report
Posted 1 year ago
5
Sara Yildirim
Sara Yildirim
Verified Buyer
“Ich bin ein großer Fan von den Produkten . Die Inhaltsstoffe sind sauber Und die Cremes wirken. Ich hab nach und nach alle Cremes von fremd Marken gegen welche von facetheory getauscht . Ein fremd Peeling hab ich noch . Also ich bin total begeistert obwohl ich Sehr komische Haut habe . Große Poren , sehr trocken , viele Narben und viele Pigmentflecken . Mal sehen ob ich meine Flecken mit FT auch noch weg bekomme”
facetheory 5 star review on 15th June 2022
Helpful Report
Posted 1 year ago
5
Jennifer Ciszek
Jennifer Ciszek
Verified Buyer
“This skin care has changed my life. I’m 40 yrs old and I’ve struggled with oily/acne prone skin forever. My skin is clear, less oily and even my makeup stays longer and looks better. It’s a VERY good price too and even if it wasn’t I’d still pay because it’s an excellent product! Thank you Facetheory! I’ve been using a few months now and plan on trying a new product every time I order.”
facetheory 5 star review on 13th June 2022
Helpful Report
Posted 1 year ago
5
Shadie KAREGAR
Shadie KAREGAR
Verified Buyer
“Very good product, it improves my skin complexion a lot”
facetheory 5 star review on 11th June 2022
Helpful Report
Posted 1 year ago
5
Jiwanjyot Kaur
Jiwanjyot Kaur
Verified Buyer
“The products are superb.it’s really good on my skin ,I can see clearly the difference in my skin .I see my skin is glowing now after use face theory and my pigmentation to start faded now.😍”
facetheory 5 star review on 5th June 2022
Helpful Report
Posted 1 year ago
5
Erin Lucy Olivia Howard Howard
Erin Lucy Olivia Howard Howard
Verified Buyer
“facetheory never fails to impress! from the product quality and effectiveness to shipping time, everything is amazing.”
facetheory 5 star review on 4th June 2022
Helpful Report
Posted 1 year ago
5
Jackie Soanes
Jackie Soanes
Verified Buyer
“I have used Facetheory for a few years. I would not use any other face products. I suffer from Rosacea. I am so happy with the results. Facetheory is my miracle serum. Thank you 😊”
facetheory 5 star review on 3rd June 2022
Helpful Report
Posted 1 year ago
5
Christine Adair
Christine Adair
Verified Buyer
“Brilliant products from this company and very fast delivery also , plus the response to queries is extremely helpful I highly recommend this company”
facetheory 5 star review on 2nd June 2022
Helpful Report
Posted 1 year ago
5
Sarah
Sarah
Unverified Reviewer
“Fabulous products and customer service. I've been using Face Theory for the last year (I'm 44) and have now changed all my product across to theirs. I'm allergic to temperature change hot and cold (urticaria) so in he UK this can be temperamental to say the least, I've just started using the Glycomide Body Cream which has help enormously and left my skin feeling wonderfully soft. The primer, Regina-C pro moisturiser, eye cream, serums and face washes (plus many more including make-up but tbf I'm not a big make up person) are all amazing and I receive many compliments on my skin which considering my condition is amazing. Plus they are affordable, clean vegan and cruelty free which is why I thought I'd try there products to start with but I'm so please I did as the results are amazing! (I've attached pics to show my skin, excuse red hair I did a tinted conditioner and nearly gave myself a heart attack at how vivid it was thankfully it only lasted a week!)”
facetheory 5 star review on 29th May 2022
Helpful Report
Posted 1 year ago
5
Inmaculada Gonzalez
Inmaculada Gonzalez
Verified Buyer
“Me encantan sus productos los utilizo en mi rutina diaria y estoy súper contenta. Deseando probar el próximo, gracias”
facetheory 5 star review on 26th May 2022 facetheory 5 star review on 26th May 2022 facetheory 5 star review on 26th May 2022 facetheory 5 star review on 26th May 2022 facetheory 5 star review on 26th May 2022 facetheory 5 star review on 26th May 2022
Helpful Report
Posted 1 year ago
5
Karolina Chudzik
Karolina Chudzik
Verified Buyer
“I used this brand over a year and im still in love with these products xx”
facetheory 5 star review on 24th May 2022 facetheory 5 star review on 24th May 2022
Helpful Report
Posted 1 year ago
5
Nassima BENSABER
Nassima BENSABER
Verified Buyer
“La crème est très onctueuse et douce sur la peau, l'effet exfoliant et marifiant est probant. Je suis ravie.”
facetheory 5 star review on 21st May 2022
Helpful Report
Posted 1 year ago
5
Webmiscompritas
Webmiscompritas
Verified Reviewer
“Estoy muy contenta de haber conocido está empresa , el envío ha sido muy rápido ,todo ha llegado correctamente ,me ha gustado mucho el limpiador facial con olor a mandarina”
facetheory 5 star review on 18th May 2022
Helpful Report
Posted 1 year ago
5
Fernanda
Fernanda
Unverified Reviewer
“Me encanta Facetheory , he probado un limpiador facial y me gusto mucho como ha dejado mi piel. Es una empresa muy comprometida, el producto ha venido muy bien envuelto y en petfectas condiciones y ha llegado muy rápido.”
facetheory 5 star review on 17th May 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Happy with my purchase. Really lovely products. Thank you face theory😊”
facetheory 5 star review on 12th May 2022
Helpful Report
Posted 1 year ago
5
Laura Dolinska
Laura Dolinska
Verified Buyer
“I found facetheory on FB as an ad, at first I had to check if it's not some scam etc... I message on their chat, to get some advice, and the woman was very helpful and kind. At first, I was a bit sceptical but the delivery was fast, the price was really good and the package was awesome, I really enjoy it. The product also looks nice and solid and smells gentle. After some use, I didn't see any changes, but after 2 weeks I could tell it much more than before. I have combined skin so I was thinking about set for Oily skin or choosing some more hydrating. I choose the Skin Hero set. I still have an oily face, but I used to have a shady, prone and blemish face. Now, I have nice and hydrated skin also with a nice radiant look, and the blackhead on my nose is almost completely gone. I definitely try another product. I hope Facetheory won't disappoint me in the future. Thank you ;)”
facetheory 5 star review on 12th May 2022
Helpful Report
Posted 1 year ago
5
Mourgoux Adeline
Mourgoux Adeline
Verified Buyer
“Au top ! Je recommande vivement !”
facetheory 5 star review on 11th May 2022
Helpful Report
Posted 1 year ago
5
Laura Rivals
Laura Rivals
Verified Buyer
“Une super crème nettoyante, je l'utilise depuis peu mais je commence déjà à constater une amélioration de ma peau avec moins d'imperfections. Même ma fille me la pique quand elle voit les résultats sur moi. Un format généreux, une texture agréable, une utilisation facile et une compo clean quoi demander de plus, je suis conquise !!”
facetheory 5 star review on 11th May 2022 facetheory 5 star review on 11th May 2022
Helpful Report
Posted 1 year ago
5
Jo Copner
Jo Copner
Verified Buyer
“Brilliant affordable products with quick delivery..can not fault anything”
facetheory 5 star review on 8th May 2022
Helpful Report
Posted 1 year ago
5
Andrea Tomoiaga
Andrea Tomoiaga
Verified Buyer
“Uso i prodotti da una settimana e amo ogni prodotto.Il detergente è come un balsamo in texture e si può sentire che funziona, ha anche un profumo piacevole. Il siero di retinolo e ottimo,si assorbe benissimo senza lasciare la pelle unta. La vitamina C e la migliore che io abbia mai provato! Consiglio vivamente!Ottimo anche il prezzo!”
facetheory 5 star review on 7th May 2022
Helpful Report
Posted 1 year ago
5
Martine Kraus
Martine Kraus
Verified Buyer
“Very well made website, easy to navigate, their products are really high quality made with great ingredients, service is nice and quick”
facetheory 5 star review on 6th May 2022
Helpful Report
Posted 1 year ago
5
Filomena Rotondaro
Filomena Rotondaro
Verified Buyer
“I’m love with this production, this is perfect everyday!”
facetheory 5 star review on 4th May 2022
Helpful Report
Posted 2 years ago
5
Stacey Martin
Stacey Martin
Verified Buyer
“This is my first time trying Facetheory and it won’t be the last! I absolutely love the C2 Clarifying cleanser! I had a bad breakout which usually takes several days to start looking a bit better, but after the first cleanse, my breakouts had dried up, and a week later have completely healed and not spread anywhere else. I’m so pleased that Facetheory sent me this cleanser and I can’t wait to try more products 💙”
facetheory 5 star review on 4th May 2022
Helpful Report
Posted 2 years ago
5
Natalie Trussler
Natalie Trussler
Verified Buyer
“Love my new payday haul! The products are so good and make such a huge difference to my skin and all for a a very reasonable price too. What’s not to love!”
facetheory 5 star review on 2nd May 2022
Helpful Report
Posted 2 years ago
5
Iven Daniel
Iven Daniel
Verified Buyer
“I love facetheory’s products, my face has been much better since i’ve started doing their routines. I recommend it a lot!”
facetheory 5 star review on 29th April 2022
Helpful Report
Posted 2 years ago
5
Mariachiara Inzollitto
Mariachiara Inzollitto
Verified Buyer
“thanks for this great product, i am loving it. In these days of use I am finding it very well and will buy it again!”
facetheory 5 star review on 28th April 2022
Helpful Report
Posted 2 years ago
facetheory is rated 4.7 based on 36,378 reviews
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