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Cable and Cotton Reviews

4.8 Rating 3,174 Reviews
96 %
of reviewers recommend Cable and Cotton
Company Reviews Metrics Info
4.8
Based on 3,174 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cable and Cotton Reviews

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Anonymous
Anonymous  // 01/01/2019
5
Linda Pedder
Linda Pedder
Verified Buyer
“Look fantastic over fireplace, lots good comments. Arrived quickly well packaged and easy to assemble, would definitely recommend.”
Cable and Cotton 5 star review on 8th March 2019
Helpful Report
Posted 5 years ago
5
Janet Musson
Janet Musson
Verified Buyer
“Love my new lights and loved being able to choose colours.”
Cable and Cotton 5 star review on 6th March 2019
Helpful Report
Posted 5 years ago
5
Laura Strachan
Laura Strachan
Verified Buyer
“Lovely product, amazing colours. Ordering was efficient and delivery very quick.”
Cable and Cotton 5 star review on 2nd March 2019
Helpful Report
Posted 5 years ago
5
Evangeline McCarthy
Evangeline McCarthy
Verified Buyer
“Amazing colour range and quick delivery!!”
Cable and Cotton 5 star review on 5th January 2018
Helpful Report
Posted 6 years ago
Dear Evangeline, Thank you for taking the time to post your lovely photo of your C&C lights - they look gorgeous and very cosy especially at this time of year! I hope you enjoy them for many years to come. Yours warmly, Kate
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“The team were really helpful sorting out an issue with the website pricing....Fabulous product, easy to put together and a beautiful glow from the string of lights”
Cable and Cotton 5 star review on 28th December 2017
Helpful Report
Posted 6 years ago
Dear Anonymous, Thank you so much for your kind post and photo - i am so glad we were able to be of help. Enjoy your lovely lights! Yours warmly, Kate
Posted 6 years ago
4
Julie Davis
Julie Davis
Verified Buyer
“I treated my self to some funky lights .. love them and it's great now they are LED ! Lovely packaging .. quite easy to assemble . Even my partner liked them ... I will buy more because I love them . Ideas for the future cold be different textures sizes of balls done with different styles as collectibles.. I know I placed an order near Christmas and you are only little and busy .. slight delay in recieving them ...next time I will use a quicker postage Love the product”
Cable and Cotton 4 star review on 20th December 2017
Helpful Report
Posted 6 years ago
Dear Julie, Thank you for your post and lovely photo - it is always great to see out lights in situ in our customer's homes! I am sorry there was a slight delay in your order getting to you - this was probably due to the pre Xmas rush! I very much hope that next time your order, you get your lights in good time. Wishing you a Happy New Year! Yours warmly, Kate
Posted 6 years ago
4
Laura Williams
Laura Williams
Verified Buyer
“I had a longer wait than expected for my order as there were issues with supply of the colours I chose but the customer service was fantastic. Communication was excellent and the effort made on my behalf was apparent. One happy customer!”
Cable and Cotton 4 star review on 14th December 2017
Helpful Report
Posted 6 years ago
Dear Laura, Thank you for your lovely cheery post - I am sorry you had a wait for your order but can see from the photo it was all worthwhile! We love seeing how our customers customise their lights and are delighted with this - hope you are too! Wishing you a very Happy Christmas. Yours warmly, Kate
Posted 6 years ago
5
Angela Robwrts
Angela Robwrts
Verified Buyer
“Love love love 😍”
Cable and Cotton 5 star review on 2nd December 2017
Helpful Report
Posted 6 years ago
5
Rachel Crabtree
Rachel Crabtree
Verified Buyer
“Gorgeous lights that arrived quickly xx”
Cable and Cotton 5 star review on 29th November 2017
Helpful Report
Posted 6 years ago
5
Gabriele Burgess
Gabriele Burgess
Verified Buyer
“I love my Cable and Cotton Lights. I was most impressed that the order came in only four days. That was shipping to the United States. Yeah!”
Cable and Cotton 5 star review on 21st November 2017
Helpful Report
Posted 6 years ago
5
Bryony
Bryony
Verified Buyer
“I had been having ongoing problems with a set of lights I bought about a year ago. I already bought 2 sets of replacement bulbs but more than 10 were still out. I explained I wasn't happy about the longevity of the set. Within minutes of sending the email I received a response and the offer of a new LED string which should eradicate this problem. The LED string works fantastically. I have been very impressed by the rapid, friendly response and solution to the problem. Top marks Cable and Cotton.”
Cable and Cotton 5 star review on 21st November 2017
Helpful Report
Posted 6 years ago
Dear Bryony, Thank you so much for your lovely post and the fabulous photo! It is always 'delightful' to see how our customers customise their light sets!... Yours warmly, Kate
Posted 6 years ago
5
Gillian Gee
Gillian Gee
Verified Buyer
“We decided to be brave and order a bright three-colour set to replace a plain ivory set from another organisation that had failed. So far we are delighted with the new ones. The 2m from plug to first ball is just about long enough and they give out a very cheerful light.”
Cable and Cotton 5 star review on 21st November 2017
Helpful Report
Posted 6 years ago
Dear Gillian, Thank you for your lovely post and fabulous photo - we always really enjoy seeing how people display their Cable and Cotton lights! They give a lovely glow on a dark winter's night, don't they? I hope you enjoy them throughout the year. Yours warmly, Kate
Posted 6 years ago
5
Juliet
Juliet
Verified Buyer
“The lights are fantastic. I bought two different sets, and they look gorgeous in my shop window and party room. Customer service was great and delivery was nice and speedy! Thank you Cable and Cotton.”
Cable and Cotton 5 star review on 9th November 2017
Helpful Report
Posted 6 years ago
Dear Juliet, Thank you for your kind post and your fabulous photo - it is always delightful to see our lights put to good use! I do hope your customers enjoy them too. Yours warmly, Kate
Posted 6 years ago
5
Denise
Denise
Verified Buyer
“Love the LED lights and so great to be able to choose the colours to match our room. It's fulfilled a need that we've had for a long time. We saw them first in the shop in Brighton who were very helpful in writing down the names of all the colours we liked so we could then order online. Thank you.”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
Dear Denise, Thank you so much for your lovely review and for sharing this fabulous photo - wow! What a feature the lights make in your room. I hope you enjoy them all year round and especially in the darker months as it makes such a difference at this time of year. Enjoy! Yours warmly, Kate
Posted 6 years ago
5
Terry
Terry
Verified Buyer
“Fantastic new LED lights - well worth the money - try a string of lights piled in a flat bowl on a dresser - they look absolutely fantastic and beginning to feel christmassy!”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
Dear Terry, Thank you for this beautiful photo of our new LED lights - what an ingenious way to use them! I bet they are a great talking point/centrepiece in your home?! May they light up the winter nights to come... Yours warmly, Kate
Posted 6 years ago
5
Alice
Alice
Verified Buyer
“"I love the new led lights, I\u2019ve done this with them! See photo \r\n\ud83d\ude03 so happy! "”
Cable and Cotton 5 star review on 8th November 2017 Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
Dear Alice, What a great photo! Thank you so much for sharing it, and for taking the time to post your review. Enjoy!... Yours warmly, Kate
Posted 6 years ago
5
Tanya
Tanya
Verified Buyer
“My first set of the new LED lights, I love them so much I have sent for another set to replace the string in my bedroom. I like how they are now a single string instead of a loop and they have a switch”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
Dear Tanya, Thank you so much for showing us your new LED lights - they look ab fab! I also have a set over the fireplace and love turning them on when I get home (especially when it is dark and cold like nowadays!). I hope you enjoy them for a long time to come. Yours warmly, Kate
Posted 6 years ago
5
Karen
Karen
Verified Buyer
“Purchased a set of the new led lights for my daughters bedroom. These are great and much brighter than the old ones. I love these lights and now have 3 sets around the house.”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
5
Rebecca
Rebecca
Verified Buyer
“Great customer service and you products are top notch A ++++”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
5
Caroline
Caroline
Verified Buyer
“Great service. I had way too much fun choosing the colours! I’ve just found the perfect lantern to display them in. I nice splash of light and colour in my dark walled colour scheme.”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
5
Laura
Laura
Verified Buyer
“Lovely lights, they look fab in my baby girls nursery. Came beautifully packaged too!”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
5
Rose
Rose
Verified Buyer
“Lovely lights, really brightened up my room!”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
5
Clare
Clare
Verified Buyer
“I bought the 35 'Glow' set to hang over the window in my living room and I was not disappointed when they arrived. They are perfect and set the warm & cosy atmosphere I wanted for the winter months.. I have recommended C&C to all of my friends who have complimented me on the lights and will never buy these types of lights from any of the 'imposters' out there who claim they are the same as yours - they most definitely are not! Plus, I am originally from Brighton and therefore, you will always be supported by me..”
Cable and Cotton 5 star review on 8th November 2017
Helpful Report
Posted 6 years ago
Cable and Cotton is rated 4.8 based on 3,174 reviews
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