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Cable and Cotton Reviews

4.8 Rating 3,167 Reviews
96 %
of reviewers recommend Cable and Cotton
Company Reviews Metrics Info
4.8
Based on 3,167 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cable and Cotton Reviews

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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5
Verified Buyer
Anonymous
Verified Buyer
“Outdoor lights look fantastic and are robust - they survived the recent games!”
Cable and Cotton 5 star review on 13th August 2019 Cable and Cotton 5 star review on 13th August 2019
Helpful Report
Posted 4 years ago
5
Vikki Lewis
Vikki Lewis
Verified Buyer
“I love love them, beautiful lights. Go perfectly in my daughters bedroom. I love them thank you”
Cable and Cotton 5 star review on 13th August 2019
Helpful Report
Posted 4 years ago
5
Helen Reaves
Helen Reaves
Verified Buyer
“Great quality - we ordered for delivery to USA and it was smooth and fast Looks lovely around fireplace , would definitely recommend”
Cable and Cotton 5 star review on 13th August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Fab service, fab product. Will definitely recommend to friends - the lights are a beautiful addition to our home.”
Cable and Cotton 5 star review on 13th August 2019
Helpful Report
Posted 4 years ago
4
Liz Goodwin
Liz Goodwin
Verified Buyer
“Few issues with the website. The 20 string light was missing as an option for a few days and I had to email. However I received a fast response and the problem was quickly resolved. Love the product as always.”
Cable and Cotton 4 star review on 13th August 2019
Helpful Report
Posted 4 years ago
5
A J Griffiths
A J Griffiths
Verified Buyer
“Everything was received promptly and as requested. The addition of the in line switch and LED' s is a great improvement. The recipients are really pleased with the whole effect having previously seen mine. It will be placed in pride of place in their bedroom.”
Cable and Cotton 5 star review on 10th June 2019
Helpful Report
Posted 4 years ago
5
Katie Beevers
Katie Beevers
Verified Buyer
“Arrived on time and much less plastic packaging.”
Cable and Cotton 5 star review on 10th June 2019
Helpful Report
Posted 4 years ago
5
Viv Burbidge-Smith
Viv Burbidge-Smith
Verified Buyer
“Excellent service Delighted with the product... they look beautiful in my newly decorated bedroom 😀”
Cable and Cotton 5 star review on 4th June 2019
Helpful Report
Posted 4 years ago
Hi Viv, Thank you so much for your review and the photos. They really do look fantastic.
Posted 4 years ago
5
Melissa Smith
Melissa Smith
Verified Buyer
“Excellent service. Balls are can I say amazing and utterly beautiful. Will be ordering lots more for my daughter’s flat and my house ready for christmas!”
Cable and Cotton 5 star review on 4th June 2019
Helpful Report
Posted 4 years ago
Hi Melissa, Thank you so much!
Posted 4 years ago
5
Kate Beevers
Kate Beevers
Verified Buyer
“Lovely product. Great quality. Have added the extra balls I ordered to the similar ones I bought when travelling around Thailand. Although now I just want to buy more of yours as the colours are fab. Box they came in was huge and contained bubbles wrap to fill the space. Maybe consider this and look at more recyclable options. ❤️”
Cable and Cotton 5 star review on 29th May 2019
Helpful Report
Posted 4 years ago
Hi Kate, Thank you for your lovely review and yes we 100% agree about using recyclable packaging. We have already changed our boxes to illuminate the plastic window and will be using a cardboard wrap in future too.
Posted 4 years ago
5
Mrs Jane
Mrs Jane
Verified Buyer
“Kate was brilliant - I love my lights. Thank you so much for sorting everything out, Jane”
Cable and Cotton 5 star review on 28th May 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Thrilled as always with my lights. Went for the new set. The Sienna. Gorgeous. The hot pink ones are great”
Cable and Cotton 5 star review on 22nd May 2019
Helpful Report
Posted 4 years ago
5
Harriet Allen
Harriet Allen
Verified Buyer
“They are perfect thank you so much”
Cable and Cotton 5 star review on 21st May 2019
Helpful Report
Posted 4 years ago
5
Denise Patrick
Denise Patrick
Verified Buyer
“Prompt delivery. Great quality as usual. Was replacing existing lights with leds. Such a difference. Lovely effect. Thank you”
Cable and Cotton 5 star review on 20th May 2019
Helpful Report
Posted 4 years ago
Thank you dear Denise, for your lovely post - we really appreciate it! Yours warmly, Kate
Posted 4 years ago
5
Rebecca Corrigan
Rebecca Corrigan
Verified Buyer
“Placed my order and it came very quickly! Instructions were simple and easy to follow.”
Cable and Cotton 5 star review on 20th May 2019
Helpful Report
Posted 4 years ago
5
Joanna Kerr
Joanna Kerr
Verified Buyer
“Amazing products, always a talking point with my houseguests ...excellent customer service . Fifth set of lights ordered and am delighted as always.”
Cable and Cotton 5 star review on 18th May 2019
Helpful Report
Posted 4 years ago
Thank you dear Joanna, for such a lovely post and picture too - it makes our day to get this feedback! Yours warmly, Kate
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“So chuffed with my lights! I’ve wanted them for so long and they look smashing in our caravan. The colours are just perfect.”
Cable and Cotton 5 star review on 17th May 2019
Helpful Report
Posted 4 years ago
4
Emma Das
Emma Das
Verified Buyer
“Great selection of colours chosen by them to coordinate with my little girls room. Great product would defo order again. Not 5 stars just because several of the balls didn’t have slits in so had to cut myself but wasn’t difficult with a Stanley knife.”
Cable and Cotton 4 star review on 15th May 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I love my rainbow lights...they are in my hall so everyone sees them when they come to my home :-) and everyone says how lovely they are. Thank you x”
Cable and Cotton 5 star review on 7th May 2019
Helpful Report
Posted 5 years ago
Dear Anon, Thank you so much for your lovely post - everyone I know loves a rainbow! I am glad you do too! Yours warmly, Kate
Posted 5 years ago
4
Sarah Amores
Sarah Amores
Verified Buyer
“These are a step above the usual fairy light and I'd definitely recommend if you're looking for that little bit extra - vibrant colours and a beautiful design. Only downsides are that they're a USB port as standard with a surcharge for the plug, which feels a bit steep given the min. spend is £25 for the smallest set. Also quite fiddly to assemble the lights yourself upon delivery, but it was worth it for how lovely they look.”
Cable and Cotton 4 star review on 7th May 2019
Helpful Report
Posted 5 years ago
Dear Sarah, Thank you for your post - I am really glad you like the lights now they are up and running for you. Yours warmly, Kate
Posted 5 years ago
5
Deborah Cowell
Deborah Cowell
Verified Buyer
“Everyone loves my outdoor lights. Great for a small patio”
Cable and Cotton 5 star review on 6th May 2019
Helpful Report
Posted 5 years ago
5
Michelle Pollard-Smith
Michelle Pollard-Smith
Verified Buyer
“This is my second purchase from Cable and Cotton and I’m not disappointed. Beautifully made and finishes off the nursery perfectly.”
Cable and Cotton 5 star review on 25th April 2019 Cable and Cotton 5 star review on 25th April 2019
Helpful Report
Posted 5 years ago
Thank you so much, dear Michelle! We are so happy you love our lights too... Yours warmly, Kate
Posted 5 years ago
5
Louise Trinder
Louise Trinder
Verified Buyer
“The USB connectors are so much better than the plugs and so are the bulbs... very happy customer... thank you”
Cable and Cotton 5 star review on 11th April 2019
Helpful Report
Posted 5 years ago
Dear Louise, Thank you for your fab photo and lovely post - I am so glad you like the new LED lights and hope you enjoy them lots and lots! Yours warmly, Kate
Posted 5 years ago
5
Andrea Motil
Andrea Motil
Verified Buyer
“Absolutely fabulous”
Cable and Cotton 5 star review on 5th April 2019
Helpful Report
Posted 5 years ago
5
Mrs L MacPhail
Mrs L MacPhail
Verified Buyer
“Really pleased with the lights for my daughters bedroom. They’re draped across the headboard of her bed and look cool, quirky and pretty.”
Cable and Cotton 5 star review on 5th April 2019
Helpful Report
Posted 5 years ago
Dear Mrs MacPhail, Thank you for your lovely review and also the fabulous photo. I am really glad you like the lights - and very much hope your daughter does too! Yours warmly, Kate
Posted 5 years ago
5
Kathleen Ann Brown
Kathleen Ann Brown
Verified Buyer
“Love my lights...I already have fab colourful lights in my living room so got some more subtle ones for my bleak new office!”
Cable and Cotton 5 star review on 5th April 2019
Helpful Report
Posted 5 years ago
Dear Kathleen, Thanks so much for your lovely review and also for the fabulous photo! I also have very colourful lights in my office but more muted tones in my bedroom and lounge! Nice it's so versatile - enjoy to the max! Yours warmly, Kate
Posted 5 years ago
4
Ros Knight
Ros Knight
Verified Buyer
“Love my lights but they did take ages to come.”
Cable and Cotton 4 star review on 1st April 2019
Helpful Report
Posted 5 years ago
Dear Ros, Thank you for your review - I am so glad you like your new lights even though there was a delay in getting them out to you. I do apologise for this inconvenience and hope you can now enjoy them. Yours sincerely, Kate
Posted 5 years ago
5
Aimee Hall
Aimee Hall
Verified Buyer
“Absolutely gorgeous and amazing quality. A bit fiddly to set up but not enough for me to even think of dropping them from 5 stars! I will 100% be buying more!”
Cable and Cotton 5 star review on 30th March 2019
Helpful Report
Posted 5 years ago
5
Tracey Matthews
Tracey Matthews
Verified Buyer
“Great product, easy purchase, quick delivery 😍”
Cable and Cotton 5 star review on 15th March 2019
Helpful Report
Posted 5 years ago
5
Julie Aldred
Julie Aldred
Verified Buyer
“I’ve bought 2 sets of cottonball lights and over the moon with both. Super quality, fast delivery and excellent communication.”
Cable and Cotton 5 star review on 9th March 2019 Cable and Cotton 5 star review on 9th March 2019 Cable and Cotton 5 star review on 9th March 2019 Cable and Cotton 5 star review on 9th March 2019
Helpful Report
Posted 5 years ago
Dear Julie, Thank you so much for your lovely post - and also the fab photos you sent us, as we always love seeing how our customers display their fairy lights! I really hope you enjoy them...:) Yours warmly, Kate
Posted 5 years ago
Cable and Cotton is rated 4.8 based on 3,167 reviews
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