“Willies team are amazing! Patiently answered all my questions, guided me through buying skates. I had no previous knowledge about skates. I feel they went out of their way to help me. Thank you for all the kindness!”
“Your staff made buying my first pair of skates really easy. They were patient, knowledgeable and helpful, particularly Paris.
I'd definitely recommend Willies to anyone.”
“Good products however issue with website, I bout a new pair ice skates a few weeks ago then a few days later i received an email saying the item was not available and I would get a refund. Highly disappointed as ice skates were a gift and had to find others for the person”
“Good stock of decent products and fast delivery that was well packaged. Great customer service. Our go to shop for everything we need to play Hockey!”
“I can't recommend them enough, I ordered some skates for my daughter and the wrong size was delivered, once pointed out an apology was made immediately, new skates were sent out and arrived next day with a returns bag and label. Top class customer service something that other companies do lack, a big well done and thankyou to all the team.”
“Charged postage for return and then again on skates that were the next size up despite them being another £80 more.
I didn't mind paying for the return but the shipping to the customer should be covered by the shop. I'll use another shop for skates in future”
“We purchased ice skating bags online, but regularly visit the store to buy ice skates and get them sharpened. The team are always helpful, friendly, and very knowledgeable, with competitive prices. Would highly recommend.”
“A really good shopping experience. I accidentally ordered the bottle to the wrong address and after contacting support the address was changed to the correct one in under an hour from purchasing. Plus there was the bonus of the bottle arriving early!!”
