“when I signe up they make it look good with free spins and when u don’t keep topping up or u don’t bet all the time they stop every thing no promotions or free spins so I asked the reason why they could tell me they waz told to stop my free stuff and wouldn’t tell me why 5 of my friend have deleted if because they have the same problem”
“Bloody cheaters, took my money without depositing when I inquired I dint get my money back ,worst xasino full of scammers..won 10£ of mystery wheel that was also not credited..haven't got an refund till date..”
“Poor company… i placed a £10 bet which they accepted…. Watched the race and won. WH refused to pay out saying i placed the bet after the off ( which is nonsense)…They then erased all history of the bet and i had to spend 90 minutes just to get my stake refunded… they also deleted the live chat so i couldn’t leave a review…..poor, poor company… and it used to be so good 5- years ago…..”
“Absolutely joke of a company. Was given a free bet that I had to use the next day. Went to the shop on a Sunday and it was closed! Went again in the afternoon and it was still closed! Contacted customer service and was emailing with the retail contact officer, Cheenezz. Absolutely clueless! Didn't want to answer my questions. Didn't want to honour the free bet. Shame on you William Hill. I will now go elsewhere in future.”
“The App is terrible! really slow to load, keeps saying I'm offline when I'm not. By the time it loads, flipping race is over. Also you can't watch the race half the time because it keeps freezing. Can't someone sort this? It ruins enjoyment, and I've picked winners but couldn't get the bet on because app too slow. Not happy with this.”
“Played the daily free game every day for months. One day it gets an update and I start playing, and the day that I'm due a bonus from it I get told I'm not eligible for it anymore. Spoke to live chat and twice I got an automated response saying I am not eligible. All I wanted was a reason why. Eventually spoke to a real person who had me on hold for ages before then sending me the automated "not eligible" response. Customer service was a joke and offers and specials were terrible. Go anywhere else”
“I win a week ago and they try to find a excuse just to don't refund me the amount which I wining 10k.👎👎👎👎They try to stay like I'm banned just because my ex partner wins 36k 2 years ago! 👎👎👎😡😡😡”
“Avoid casino games, you’ll never won!
Can lose thousands for just few minutes.
Also they are blocking your account whenever they want without any reason.
The worst site ever!”
“been with William Hill for around 20 years betting online with no problem what so ever, then for some unknown reason they put a betting top up restriction on my account, when I contacted them through their online chat forum I was told it is the Gambling commision that put these restriction in place to keep us safe, when I said to them I don't need to be kept safe as I am just a small stakes punter, they said I would have to send my bank details to them and a recent P60 to show them that I can afford to bet. Well after 20 years they have taken my money without asking me about all this Nonsense about finances. I do believe other websites also now ask for proof of affordability to bet. I normally just place a 50p lucky 15 on Horse Racing and play the odd game of Bingo, now this little enjoyment has been taken away from me all because of these bloody
prudes, Absolutely disgusted with it all.”
“This site is a total rip off whoever they hire for customer service should be fired you can't make out a word they're saying plus they don't honor the payouts making up excuses they need to shut down this site...ITS ALL FAKE!”
“Will hill is going down the hill now feel like i have been scamed for 110 pond for no win no nothing is the way is going right now that will hill is really bad you why baccuse i have tried other casinos gest what every one them j have won why me will hill because i have lost money am trien win them back but is like the games are hacked whem one day the will get fine for what the do”
“These scumbags at william hill seriously need a bullet in their skulls. Nothing but disgusting people. Telling me I'm no longer eligible for any promotions. But they are ok with taking deposits.”
