Wesco Living Reviews

Name: Wesco Living
Address: 20 Old Bond Street, Bath, Paulton
Rating: 4.75

4.8 Rating 1,836 Reviews

94 %

of reviewers recommend Wesco Living

4.8

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Wesco Living 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, found what I wanted, added it to the basket, paid & it arrived. All very seamless & easy peasy.”

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Posted 8 months ago

“Excellent service. Emailed with dimensions of our in-house bin store, was recommended the appropriate bins, ordered and delivered within 2 days. Fitted perfectly. Very happy.”

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Posted 8 months ago

“Excellent service and communications”

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Posted 8 months ago

“Wesco does not give out a telephone number, meaning that you have to contact the customer team via a messaging service with the promise that they wil get get back you within 24 hours. More than a week later I have still had no response. This is not the way to generate custom.”

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Posted 9 months ago

Thank you for your review David. However we have had no message from you until now ? As per our website the best way to get in touch is via the contact form https://www.wesco-shop.co.uk/pages/contact-us . We have a high level of customer service and during working hours would expect a reply back within 2 hours. Our phone number is clearly displayed on all Delivery notes from your order and you can call if there is an issue.

Posted 9 months ago

“Wanted to charge £15 postage because I live near Fort William, but £0 postage to send to Aberdeen. Luckily I'm going over to Aberdeen in a few weeks, so can collect the parcel. When the toilet brushes next need replaced I'll replace with a different brand.”

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Posted 9 months ago

Thank you for your review , however our delivery charges are set by the carriers and we have no control over the postcode area.

Posted 9 months ago

“Fine item but ordered the wrong size”

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Posted 9 months ago

“Prompt delivery, item was not a suitable size but found the returns process straight forward and received a refund without any hassle.”

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Posted 9 months ago

“Thank you for the very quick and effective delivery of the excellent replacement internal bins that were sent to us.Very good indeed.”

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Posted 9 months ago

“Prompt reply to email enquiry and prompt delivery once ordered”

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Posted 10 months ago

“Product arrived promptly, however the damper replacement which was the only damper sold is too large for my pedal bin….”

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Posted 10 months ago

“Excellent service & product - prompt & friendly answer to my initial query, I went ahead and ordered the replacement frame. It arrived the next day, fully constructed and ready to go. I was so impressed - and very relieved that there was no need for me to put it together! I had been unsure about the price but the great service and the quality of the product meant it was absolutely worth it.”

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Posted 10 months ago

“Decent products and website”

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Posted 10 months ago

“This was my first order from Wesco website, excellent speedy service and the items I ordered were high quality. Will definitely be using again.”

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Posted 10 months ago

“I was given Wesco link via our kitchen installer. The waste bin lids had failed after approx 7 years. Followed the link and purchased 2 new lids. Payment was easy and delivery was fast. Good service.”

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Posted 10 months ago

“We need a new bin and we got our new bin very promptly with instructions that a child could understand very easy bin we use for recycling I'm very happy with these and the staff I dealt with over the phone thankyou for helping out”

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Posted 10 months ago

“I’ve been buying wesco bins for years, however the kickmaster has been a nightmare. Replacements parts, for some reason it’s just problematic. Hence why I’ve bought the push boy. Hopefully, I won’t have problems. Best, Michele”

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Posted 10 months ago

“Competitive price and excellent delivery time.”

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Posted 10 months ago

“My order was dealt with efficiently and the product was good quality.”

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Posted 10 months ago

“A very efficient delivery. I love the product.”

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Posted 10 months ago

“Wesco had the item I needed and delivered it quickly and efficiently. I thought the price of the item (a plastic bin lid £24) and the delivery charge (Inverness £15) were excessive.”

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Posted 11 months ago

Wesco Living is rated 4.8 based on 1,836 reviews