We Buy Used Motorhomes Reviews

Name: We Buy Used Motorhomes
Address: We Buy Used Motorhomes, The Old Manor, Main Street,, Leire, Leicestershire
Rating: 4.95

5.0 Rating 339 Reviews

100 %

of reviewers recommend We Buy Used Motorhomes

Company Reviews

Metrics

Info

5.0

Based on 339 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About We Buy Used Motorhomes:

We are the UK Number 1 used motorhome buying service, providing an unrivaled level of customer service. So if you want to sell your motorhome for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Used Motorhomes.

Visit Website

Phone:

0800 6444 243

Email:

enquiry@wbtcgroup.com

Location:

We Buy Used Motorhomes,
The Old Manor, Main Street,,
Leire
Leicestershire
LE17 5HF

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We Buy Used Motorhomes 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave us fair price and good service until inspection when said it was needing four grand plus to fix. They then lowered our valuation and then it was on web within three days for huge difference. Don’t get conned with polite manner 😡”

Helpful Report

Posted 2 years ago

Dear Mr & Mrs Mcphail, I am sorry you feel as though you’ve been let down by We Buy Used Motorhomes.com. I can promise, you have not. When we came to inspect the vehicle last Tuesday (6th July 2021), our engineer rang me to explain he had left your premises, as the motorhome had damp issues and would probably cost in excess of £4,000 to rectify. He thought given the fact parts are proving difficult to come by, due to the current pandemic, it was probably best to decline the purchase of the motorhome. I subsequently called you to apologise for not being able to proceed with the sale, however we decided to agree a £3000 reduction and my engineer would return to collect the motorhome. Having now got the vehicle back to base and in our workshop, it turns out the damp issues are more severe than originally anticipated, please see attached photos. We estimate the repair bill to be more like £5,000 - £6,000. With regards to seeing the vehicle being advertised, and for substantially more than we paid. Please let me explain. It is standard practise within the industry to advertise any new vehicles immediately, however, any potential customers must be made aware the vehicle isn’t available for viewing until any works are completed. This could be months away!! The figure you see the motorhome being advertised for has allowed for £5,000 - £6,000 anticipated repairs plus our margin, which is in-line with 98% of dealers throughout the uk. I hope this gives you some comfort and apologise whole heartedly if it appeared we had been insensitive. Please feel free to contact me anytime, and you are more than welcome to come to our workshop to inspect the works being carried out. Kind regards James Rock (Managing Director)

Posted 2 years ago

We Buy Used Motorhomes is rated 5.0 based on 339 reviews