“
Super efficient service and excellent communications
”
posted 1 month ago
- Michele
“
Value for money and excellent service
”
posted 1 month ago
- Barry
“
I have used Water Butts Direct before and was very happy with the service provided. So when wanting to increase my rainwater storage capacity I went back to them again. Have just had 6 large water butts delivered - ordering was easy and delivery was efficient with everything arriving safely. Have now installed all 6 and can save over 2000 litres more of rainwater in case of more heat waves and dry summers.
”
posted 1 month ago
- Graham Madgwick
“
Water Butt's Direct have great products but unfortunately use Evri as couriers. In this area your parcel could be placed on anyone's doorstep or gate within a 5 mile area. It is only thanks to WBD customer service having GPS location that I was able to retrieve my parcel from 1 mile away.
”
posted 1 month ago
- Julie
“
I am very happy with the service I have had from Water Buttd Direct
Easy to order as was kept up with delivery times
Thank you
”
posted 1 month ago
- Cheryl
“
The Customer Service team quickly and politely sorted out the problem.
”
posted 2 months ago
- Raph
“
Good response on customer service to questions. Quick and accurate communication and delivery. Second time using and would use again
”
posted 2 months ago
- Catherine Gavey
“
I've ordered from them before so knew the products were good quality. Disappointed not to get an answer from a question I asked, disappointed not to get a message to tell me delivery would be delayed, less than impressed - when I rang to find out what was going on, after expected delivery date had passed - to be treated as though I was asking for more than could be expected, then even less impressed when the butt arrived with no warning, it's not exactly the size of package than can be tucked behind a flower pot! So, product great, customer service is shocking!
”
posted 2 months ago
- Clair Ellinor
“
Great service and a good price
”
posted 2 months ago
- Clive
“
Very happy with the service, items as described and arrive well packaged.
”
posted 2 months ago
- "Clive Jackson" Jackson
