VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Great range of beautiful products and great customer service.”

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Posted 1 year ago

“Great stuff!”

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Posted 1 year ago

“Very satisfied with the quality and functionality of my purchase. Thanks”

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Posted 1 year ago

“I recently ordered this item for my partner as a Christmas gift, the order was placed over the phone and I found the Velo Vixen staff extremely helpful and was given very good advice, the product arrived earlier than promised and my partner is very pleased, I shall certainly use Velo Vixen in the future . Thank You”

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Posted 1 year ago

“Great price and quick delivery.”

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Posted 1 year ago

“Always fab!!”

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Posted 1 year ago

“Good service. Lovely original items. No complaints from me!”

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Posted 1 year ago

“Sent my returns back to me. Couldn't accept returns at present time. Has left me wondering if I'm going to get my refund!!”

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Posted 1 year ago

“Great personal service , a huge range of womens kit and their sales are outstanding value too”

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Posted 1 year ago

“Well, this is disappointing…it cost me £2.95 delivery. Then I discovered although lovely material and design, they didn’t fit me. So £3.35 to return. Then they In turn get returned to me from VeloVixen because they aren’t processing returns just now!! Pity that wasn’t mentioned when I posted them back. So what does that mean? Another £3.35 to return them ! I seem to have fallen in the wrong place as regards postal strikes and VeloVixens last minute changes on return policy. I think this could be end of a beautiful relationship…”

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Posted 1 year ago

“The best quality, and range of clothing for female cyclists; along with fabulous customer service, what's not to like?!”

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Posted 1 year ago

“I have contacted Velovixen twice about a return and have had no reply. I have received no acknowledgment and no refund. I would hope that as a result of this review someone will respond. The customer service is appalling.”

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Posted 1 year ago

“Love shopping here. Great selection of female specific cycling gear, across the price range. Good sizing information on the website.”

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Posted 1 year ago

“I love VeloVixen and have recommended to so many of my fellow lady cycling buddies”

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Posted 1 year ago

“Beautiful top , lovely feel. Like vixen wear. Unfortunately had to return as XL fitted more like a size 10. Awaiting refund”

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Posted 1 year ago

“Great service, great kit, thanks!”

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Posted 1 year ago

“Sorry guys but currently I'm unhappy about not being able to get a refund. It was my first ( large) order with yourself - treating myself to some new kit for xmas. But, misjudged the sizing - all too small- for which I apologized on the returns form. I followed the returns policy and posted it on Saturday. It cost me £11+ to send back special delivery- only to have it returned. One of your staff put a sticker on it - surely the parcel could have been held by you until the staff return after xmas. I am hoping I will be able to get a refund after xmas.”

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Posted 1 year ago

“Delivered promptly”

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Posted 1 year ago

“Dissapointing that despite the web page saying free returns when we placed an ordef we have had to pay postage.”

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Posted 1 year ago

“Great company to deal with. Very professional and highly recommended.”

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Posted 1 year ago

VeloVixen is rated 4.9 based on 3,653 reviews