Sorry guys but currently I'm unhappy about not being able to get a refund. It was my first ( large) order with yourself - treating myself to some new kit for xmas. But, misjudged the sizing - all too small- for which I apologized on the returns form. I followed the returns policy and posted it on Saturday. It cost me £11+ to send back special delivery- only to have it returned. One of your staff put a sticker on it - surely the parcel could have been held by you until the staff return after xmas. I am hoping I will be able to get a refund after xmas.
1 year ago
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