ukratchetstraps.com Reviews

Name: ukratchetstraps.com
Address: Unit 7 Ash Way, Thorp Arch Estate, Wetherby, Leeds
Rating: 4.90

4.9 Rating 666 Reviews

98 %

of reviewers recommend ukratchetstraps.com

4.9

Based on 666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ukratchetstraps.com:

We supply high quality ratchet straps and other load restraint parts with all our webbing products being made in the UK.

Visit Website

Phone:

01977 285265

Email:

support@ukratchetstraps.com

Location:

Unit 7 Ash Way,
Thorp Arch Estate,
Wetherby
Leeds
LS23 7FA

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ukratchetstraps.com 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service & Quality Product.”

Helpful Report

Posted 3 years ago

“These arrived very promptly and look to be well made. They were a good price and so far appear to be good value. I could not fault the service and the delivery was quick and I was kept informed throughout. Would use again amd recommend to others.”

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Posted 3 years ago

“Very impressed. Each individual strap was shrink-wrapped, great quality, Will definitely purchase from this company again.”

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Posted 3 years ago

“Excellent product and great service.”

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Posted 3 years ago

“I needed van straps at short notice and the company got them to me next day, which was important. I also called before ordering and the lady helpfully told me how many were in stock and the latest time to order by for the best chance of next day delivery. There is a wide range of straps sold, though, and without any prior knowledge I just had to guess (thankfully correctly) which straps would be suitable.”

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Posted 3 years ago

“Quality straps, great price, fast delivery and UK manufactured. What’s not to like!”

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Posted 3 years ago

“good coms, fast delivery”

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Posted 3 years ago

“Very prompt ordered one day had them following day well packaged 👍”

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Posted 3 years ago

“Ordered 3 straps- good price, good quality and speedy delivery. Perfect”

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Posted 3 years ago

“On time delivery good product”

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Posted 3 years ago

“Very fast delivery will use again”

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Posted 3 years ago

“great service delivered on time”

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Posted 3 years ago

“The items arrived well packaged and in excellent time.”

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Posted 3 years ago

“Ordered the items based on the website potes but when the straps arrived they weren't as the photo and not what i wanted. I emailed them straight away to let them know and i was told they are made to order and couldn't send them back although it does say 30 day returns. I don't think the girl on the phone ad any idea about the company tbh. Eventually, customer services got involved and said i could return them but i was to pay for the postage which i said no. They then told me to box up the straps and their courier would collect them but didn't give me a date until i had to ask 4 days later to when they were collecting them to which they said he had already been 3 times but there was nothing to collect which was a complete lie as we know the local driver. Still not resolved 3 weeks down the line very poor service will never use again”

Helpful Report

Posted 3 years ago

Hi, We are somewhat confused by your review and believe you may have left it for our company by mistake. The products you ordered from us were off the shelf and not bespoke and also you only ordered a week ago from us(18th August) so your comment stating it has been over 3 weeks trying to resolve the matter does not tally with your order with us. We also have no record of any contact from you relating to your order. If this is a mistake we kindly ask that you edit or delete the review. Thank you.

Posted 3 years ago

“Excellent quality item. Fast delivery. Thank you.”

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Posted 3 years ago

“I purchased an item that arrived 2 days sooner than promised. Happy.”

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Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

“Found exactly what I was looking for, fast delivery will most definitely be returning for more purchases.”

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Posted 3 years ago

“good quality straps fair price”

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Posted 3 years ago

“Excellent quality, very well priced, fast delivery. I have no hesitation in recommending them.”

Helpful Report

Posted 3 years ago

ukratchetstraps.com is rated 4.9 based on 666 reviews