Ordered the items based on the website potes but when the straps arrived they weren't as the photo and not what i wanted. I emailed them straight away to let them know and i was told they are made to order and couldn't send them back although it does say 30 day returns. I don't think the girl on the phone ad any idea about the company tbh. Eventually, customer services got involved and said i could return them but i was to pay for the postage which i said no. They then told me to box up the straps and their courier would collect them but didn't give me a date until i had to ask 4 days later to when they were collecting them to which they said he had already been 3 times but there was nothing to collect which was a complete lie as we know the local driver. Still not resolved 3 weeks down the line very poor service will never use again