Hello Adam,
Thank you for taking the time to leave this review and bring this to our attention, we're really sorry to hear that you did not receive the grade you were looking for.
We would like to look into this for you but in order to do so, please could you forward the following information via the messaging system through your on-line account:
1 - A full official copy of the feedback you have received.
2 - A full official copy of the grade awarded.
3 - And a copy of the work as you submitted it.
We can then begin our assessment process to see what can be done for you.
We look to hearing from you.
Thank you.
Kind Regards,
Rianne