Tuin Reviews

3.67 Rating 3 Reviews
67% of reviewers recommend Tuin
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"We ordered a summer house from Tuin which we were initially happy with. Unfortunately the product is very badly designed and the door handle hit the window that is next to it when it was blown by the wind as it was being opened (there is no warning about this on the paperwork). The window now has a sizable crack in it (which shows how fragile the glass is, as I don't believe the door handle could have hit it that hard). Customer services were really unhelpful and advised that we should fit a hook and eye (this should either be part of the design or customers should be instructed to fit one). We then got a slightly patronising reply comparing the situation to opening a car door carefully. Really disappointed!"
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Posted 3 months ago
Are you Tuin? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Tuin receives and that when things do go wrong, you do your best to put things right. Reply Free
"Having investigated a wide range of company's manufacturing and supplying log cabins, Tuin not only offered a great variety of sizes and designs but also offered the most competitively priced and highest build quality. There on line catalogue and ordering is excellent and their support service throughout the whole process from ordering to delivery is peerless. Tuin additionally have the most detailed advice videos and online and phone support to ensure the purchaser receives a service that is second to none."
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Posted 1 year ago
"Bought a log cabin home office from them, delivery was amazing as we're not very accessible for large artics. Pre-sales to sort it out was very good and the quality of the cabin is great - would fully recommend!"
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Posted 1 year ago
Tuin is rated 3.67 based on 3 reviews

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