I paid Tuin the full amount for a cabin in November 2020, they sent the wrong cabin which was returned. November 2021 i still didn't have the cabin i ordered. I've now cancelled and got a full refund. The customer service of this company is by far the worst i have ever had the misfortune of dealing with. Customer services can only be contacted by email. They can take up to a week to respond to emails. I was constantly chasing them to respond to my emails and get updates. My experience wit Tuin was so unbelieviebly bad, i've written a blog https://tuinreviews.co.uk . I recommend you read it before placingan order with Tuin.