We ordered a summer house from Tuin which we were initially happy with. Unfortunately the product is very badly designed and the door handle hit the window that is next to it when it was blown by the wind as it was being opened (there is no warning about this on the paperwork). The window now has a sizable crack in it (which shows how fragile the glass is, as I don't believe the door handle could have hit it that hard). Customer services were really unhelpful and advised that we should fit a hook and eye (this should either be part of the design or customers should be instructed to fit one). We then got a slightly patronising reply comparing the situation to opening a car door carefully. Really disappointed!