Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,756 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Metrics

4.3

Based on 9,756 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

"I have always found Travelodge very good and excellent value for money.\r\nBooking online is easy, precise, and works on first attempt Unlike my experience with your major competitor.\r\nFrom now, Travelodge will be my first option.\r\nKen Bristowe"

Travelodge UK 5 star review on 15th August 2023

Bristowe B

"The lady on reception was extremely helpful and made the stay easier for myself "

Travelodge UK 5 star review on 5th August 2023

Simpson

"Clean, very friendly good choice of breakfast "

Travelodge UK 5 star review on 1st August 2023

Matthews

"We were let down horribly by Booking.com. Will possibly have to get the police involved, but Travel Lodge came to the rescue. Booked last minute. Had family rooms, as friend has recently had surgery and needed her own bed. They were perfect. And the view!! Awesome. "

Travelodge UK 5 star review on 31st July 2023

Suzanne T

Anonymous

Anonymous // 01/01/2019

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Bristowe B

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“I have always found Travelodge very good and excellent value for money. Booking online is easy, precise, and works on first attempt Unlike my experience with your major competitor. From now, Travelodge will be my first option. Ken Bristowe”

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Posted 8 months ago

Simpson

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“The lady on reception was extremely helpful and made the stay easier for myself”

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Posted 9 months ago

Matthews

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“Clean, very friendly good choice of breakfast”

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Posted 9 months ago

Suzanne T

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“We were let down horribly by Booking.com. Will possibly have to get the police involved, but Travel Lodge came to the rescue. Booked last minute. Had family rooms, as friend has recently had surgery and needed her own bed. They were perfect. And the view!! Awesome.”

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Posted 9 months ago

Rachael S

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“Lovely quiet setting in beautiful grounds, ideal stopover travelling on M6 to and from the Lake. district. Both stays have been comfortable and enjoyable. Lots of food outlets in Moto next door. Thank you especially to Amanda and Maria on reception for check in who were warm, welcoming and helpful.”

Travelodge UK 5 star review on 21st July 2023

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Posted 9 months ago

Christine T

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“Very clean, welcoming staff and affordable stay. Lovely view into the gardens opposite, that I explored in the morning. Perfect.”

Travelodge UK 5 star review on 17th July 2023

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Posted 9 months ago

Susan H

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“We stop off at Severn View M48 on our way to/from Cornwall. The staff are so kind and helpful, like when I had to rinse out hubby's shirt because of a spill, they even gave me a plastic bag to put it in as it was damp. We travel with our pet cat, one time she had a scare, pulled her head out of her harness and ran off. The staff were just great.”

Travelodge UK 5 star review on 15th July 2023

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Posted 9 months ago

Gray

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“Clean tidy welcoming”

Travelodge UK 5 star review on 7th July 2023

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Posted 10 months ago

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Anonymous

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“Stayed in Scarborough for nearly a week. Every member of staff was so friendly and acknowledged you when you walked past. They couldn't do enough for you. The breakfast was absolutely top quality and everything was fresh. Had a meal one night, when we had the curry and it was excellent and great value. The only slight negative was some of the housekeeping. They did not change the cups in our room but when we asked at reception we got an apology and was told to help ourselves to fresh ones from the dining room”

Travelodge UK 5 star review on 6th July 2023

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Posted 10 months ago

Luigia M

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“Lovely clean room with nice decor”

Travelodge UK 5 star review on 4th July 2023

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Posted 10 months ago

S O

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“I really enjoyed my staying with travel lodge hotel. The great customer service and staff experience is amazing and fantastic. I can’t just wait to booked for another vacation.”

Travelodge UK 5 star review on 1st July 2023

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Posted 10 months ago

Ekwu

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“It was very easy, straight forward and stress free.”

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Posted 10 months ago

Niedenthal

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“Room was big & clean and nice, toilet clean And quiet Close to train station. Staff was nice and freindly. Its a quiet experient of staying there. Will booked again next when coming to Edinburgh. Thanks xx”

Travelodge UK 5 star review on 26th June 2023

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Posted 10 months ago

Al B

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“Travelodge is one of the best budget hotel, rooms are big and clean”

Travelodge UK 5 star review on 24th June 2023

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Posted 10 months ago

Christopher B

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“Had a nice stay in bath waterside for few days very nice travelodge in a good position for exploring bath an surrounding places”

Travelodge UK 5 star review on 17th June 2023

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Posted 10 months ago

Shaw;Stephenson

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“Always great variety of holidays at great value. I have stayed in the London hotels on several occasions and have also booked 2 overseas holidays all very enjoyable”

Travelodge UK 5 star review on 2nd June 2023

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Posted 11 months ago

Salmon

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“It was easy to understand the process of booking. Great access”

Travelodge UK 5 star review on 31st May 2023

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Posted 11 months ago

Karen L

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“Great hotel on beach cliff top we were lucky to have a sea view as not all rooms have a good view. Room cleaners very accommodating with fresh towels etc even though rooms are not cleaned during your stay. Tried to get a drink one night from bar but couldn’t get the attention of the person in the room out back, edited 10 minutes so left and get a drink from Aldi who are situated under the hotel”

Travelodge UK 5 star review on 26th May 2023

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Posted 11 months ago

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Anonymous

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“Poole Travelodge is well situated right next to Holes Bay tidal salt marsh (Poole Harbour) and right by the railway station and for buses to Isle of Purbeck. And Asda too for convenience. And of course Poole itself is so interesting and historic. Hotel very clean with comfortable beds AND you can open the window to get fresh air!!! Friendly helpful staff makes it perfect”

Travelodge UK 5 star review on 17th May 2023

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Posted 11 months ago

Steel

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“A fantastic trip to Worthing, a lovely room overlooking the seafront and a more than plentiful breakfast each morning. Beany, Poppy and the team gave us a warm welcome and looked after us our entire. Highly recommended!”

Travelodge UK 5 star review on 15th May 2023

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Posted 11 months ago

Potters

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“It was quick, easy, and we ended up with a great rate! Cannot wait to be there in July! Liz”

Travelodge UK 5 star review on 8th May 2023

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Posted 11 months ago

Woodward;Woodward

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“Great rooms! Clean, tidy, with comfy beds, reception always happy to help. Stayed for one night and now back for a week we liked it so much 🥰”

Travelodge UK 5 star review on 6th May 2023

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Posted 1 year ago

Belsham

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“Just sort the tv out but the staff very helpful”

Travelodge UK 5 star review on 1st May 2023

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Posted 1 year ago

McLoughlin

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“Well improved booking system , user friendly . I have not used Travelodge for a number of years so first impressions count . I look forward to reviewing my stay soon”

Travelodge UK 5 star review on 29th April 2023

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Posted 1 year ago

IKWU J

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“Travelodge is one of the most interesting places to lodge. Their rooms and bathrooms are like cruising ship. So if you want to experience a voyage on land, try Travelodge.”

Travelodge UK 5 star review on 6th April 2023

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Posted 1 year ago

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Anonymous

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“Room are very dirty!!!!!Do not stay at this Hotel!!!!!!”

Travelodge UK 1 star review on 17th January 2023

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Posted 1 year ago

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Anonymous

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“Room was very dirty so had to ask for another room, which was still dirty, grim.”

Travelodge UK 2 star review on 30th August 2022

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Posted 1 year ago

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Anonymous

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“Pleasant looking room on arrival apart from the mouldy corners and distinct smell of damp. Windows full of condensation and no way of heating/cooling the room as the machine wouldn't turn on. Sadly a poorly ventilated room with a busy road next door it was difficult to sleep. Torn between trying to sleep with the windows open due to noise, or suffocate on the aroma of mould!”

Travelodge UK 1 star review on 29th August 2022

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Posted 1 year ago

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Anonymous

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“((My horrible experience were on 9thJuly to 10th July in Gainsborough Travelodge)) ~Travelodge seems great but in Gxxxxxxh , their service is worser than no star hotel😌Sorry Travelodge Gxxxxxh gave me a very bad image😕😕😕& the hotel review platforms are all controlled not to give negative comments ~~ That’s why I have to speak out.💪💪 For I travelled long and experienced lots of hotels in UK and EU, I had not experience like that one in Gxxxxxxh 😌 For a small rubbish bin outside room ( I put it out of room for it was full -I did the same as all other hotels and I did not contact them for even a word and expecting they would clean it next day , years of my experiences, no hotel from 2 stars to 5 stars would see it as a problem ), but yes just for that , the Gxxxxxxh Travelodge staff could shout and disturb customers at night~~~ 👉🏻👉🏻👉🏻After 21:30PM, the staff discovered it ,then knocked my door loudly and few minutes later to shout as I was lying already on bed quietly and reluctant to open the door but they continuously knocked my door loudly to hope to force me to talk and my door hoisting “ do not disturb “‼️…..They insisted in long for over 40mins in between I had told them don’t disturb me and felt very reluctant to talk with the bizarre staff and the staff just stopped till I phoned the reservation hotline to complaints the 2 times to suggest that they could call police for emergency if anything wrong for the bin . And next morning the Sunday morning 8:10AM , they were knocking my door again and one lady even invaded to open my door during my sleeping about 10 am‼️‼️😤😤😤 😤😤😤😤😤😤And then I discovered there were lot of customers’ complaints about Gxxxxxh Travelodge staff breaching privacy regulations and also others dirty stains but all these comments were covered by the platforms ‼️‼️👉🏻👉🏻👉🏻👿👿👿I would like to ask 👉🏻What kind of trained staff~~~forcing and ordering customers to talk after 21:30 PM at night and before 8:30 AM on Sunday just for a bin( talking above )⁉️‼️”

Travelodge UK 1 star review on 12th July 2022

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Posted 1 year ago

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“Please run! They are in need of money that they will not amend the charges for checking out early. Please spend your $600+ on a decent property. This one is substandard!”

Travelodge UK 1 star review on 16th April 2022

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,756 reviews