Travall have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Used Travall UK a few times now , always great service , items fit very well and easy to install . Great price too , you will have my continued custom when needed
”
- Steven Hughes
“
Travall is a great company, I am now on my third dog guard for various vehicles, in addition we have had a couple for my wife’s car also. I have also had Travall boot mats etc
The company makes high quality products at a reasonable price, delivery is always quick, using a quality carrier.
”
- Alistair Grandison
“
Fantastic quality, perfect fit, fast delivery and a great price.
”
- Paul Yardley
“
Skoda Kamiq 2025 /Skoda Kamiq Dog Guard, Divider and Boot Liner Bundle: Great purchase / Great fit / Great Customer service / No Delay on delivery + HAPPY DOG and Happy owner :).
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- Anonymous
“
Very fast delivery and Like it was ordered.
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- Anonymous
“
Found the website very well laid out. Product video very clear & well produced. Delivery was fast & product great.
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- Anonymous
“
Be very careful when ordering that you are sure the product is exactly what you need as the returns policy is extremely poor. Everything has to be in original packaging and they don't provide returns paperwork or advice in the delivery paperwork or online. I had to email to find out how to return an item, then got sent a link to their preferred courier who wanted over £50 to ship the part back!
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- Anonymous
“
Now called again to request refund and return which I hope will happen.
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- Sophia Duncan
“
I was very dissatisfied with the communication. I only seemed to receive automatically generated answers to my questions, which were not helpful. One item could not be delivered. I was not informed that I would not receive it, nor was I informed about the refund of the amount paid.
”
- Anonymous
“
Not the good stuff. My car is hybrid in the site it doesn’t appear any model difference. I had the wrong material and no refund because to send it back it costed more than 300 euros. Very disappointing!
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- DANIEL PABST
“
Skoda Kamiq 2025 /Skoda Kamiq Dog Guard, Divider and Boot Liner Bundle: Great purchase / Great fit / Great Customer service / No Delay on delivery + HAPPY DOG and Happy owner :).
”
- Anonymous
“
Very good customer service answered all my questions before I purchased the dog guard and divider
”
- Graham Hughes
“
Very fast service - items came on the first working day after I placed my order (ordered on Saturday, delivered on Monday!)
”
- David Vallance
