Travall have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Seems to be a very good product at a decent price delivered promptly. What more can you ask.
”
- DG Schrimpf
“
Brilliant, easy to install fit perfectly. They keep the car clean and mud free are easy to clean. The best car mats I have ever purchased and a great price. Made to last.
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- Charmayne Bennett
“
They’re not the cheapest option on the market, but considering the precision fit, durability, and ease of cleaning, I think they’re worth the price.
”
- COLIN JONES
“
Overall very good, however the delivery communication from Evri was confusing as my dog guard was out on delivery three days running! Eventually arrived on day three.
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- Anonymous
“
Great non-invasive produkt. Fast delivery. Dog happy :)
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- Anna Burska
“
Travall UK offers well‑designed, vehicle‑specific accessories that feel premium and built to last. Their products fit accurately, install easily, and add real everyday practicality. Customer service is responsive and helpful, and delivery is quick and well‑packaged. Overall, Travall is a reliable choice for anyone wanting high‑quality car accessories with a seamless buying experience.
”
- Stefan Neumann
“
Be very careful when ordering that you are sure the product is exactly what you need as the returns policy is extremely poor. Everything has to be in original packaging and they don't provide returns paperwork or advice in the delivery paperwork or online. I had to email to find out how to return an item, then got sent a link to their preferred courier who wanted over £50 to ship the part back!
”
- Anonymous
“
Now called again to request refund and return which I hope will happen.
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- Sophia Duncan
“
I was very dissatisfied with the communication. I only seemed to receive automatically generated answers to my questions, which were not helpful. One item could not be delivered. I was not informed that I would not receive it, nor was I informed about the refund of the amount paid.
”
- Anonymous
“
Not the good stuff. My car is hybrid in the site it doesn’t appear any model difference. I had the wrong material and no refund because to send it back it costed more than 300 euros. Very disappointing!
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- DANIEL PABST
“
Good webshop, perfect customer service.
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- ANDREAS BRSKE
“
Travall UK offers well‑designed, vehicle‑specific accessories that feel premium and built to last. Their products fit accurately, install easily, and add real everyday practicality. Customer service is responsive and helpful, and delivery is quick and well‑packaged. Overall, Travall is a reliable choice for anyone wanting high‑quality car accessories with a seamless buying experience.
”
- Stefan Neumann
“
Fantastic service all round
”
- Mark Bedford
