Travall Reviews

“ However, the Travall lady on the end of emails was helpful and I did get my refund, albeit after a long time and hassle. ”

“ Travall sent me a boot liner that was completely different to the picture on their website, they then insisted that I paid the postage to send it back to them for a refund. That's not really fair in my book. ”

“ Very disappointed not correct mats as drivers mat is not correct no offer of replacement or refund ”

“ Ordered a product advertised as fitting all Mitsubishi Eclipse Cross models from 2017 onwards. It did not fit a 2023 model — the guard mounting points do not align and the boot liner is too small. Customer service initially agreed to a refund, then attempted to make the customer pay return shipping for a non-conforming product. Incorrect product information and poor resolution process. ”

“ Now called again to request refund and return which I hope will happen. ”

“ I was very dissatisfied with the communication. I only seemed to receive automatically generated answers to my questions, which were not helpful. One item could not be delivered. I was not informed that I would not receive it, nor was I informed about the refund of the amount paid. ”

“ Not the good stuff. My car is hybrid in the site it doesn’t appear any model difference. I had the wrong material and no refund because to send it back it costed more than 300 euros. Very disappointing! ”

“ Still waiting for my refund ”

“ Did not fit, despite putting my reg number in, several emails back and forth before I finally lost the will to live and just asked for a refund, they then dont have a refund policy and ask you pay £60+ with their reccomeneded courier! Would not reccomend ”

“ Terrible company. Guard did not fit and company was very difficult to deal with. Still not sure if I got a refund. ”