Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 4,976 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 4,976 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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"Never used an air fryer before but this one is so easy to use and clean. Great addition to my kitchen and would definitely recommend."

"Very good Air fryer grey quick cooking I am happy with it"

"Fantastic value for money , this is my third air fryer, simply outgrew the first two . This one does everything I need it to , recently without a kitchen for 2 weeks while it was being modernised, we used the airfryer whilst camped out in the lounge. My wife was amazed at the meals I was producing with my new 12 L Tower airfryer combined with my microwave. I really can\u2019t imagine life without it. \r\nChristopher Pulborough "

C Eager

"I absolutely love this air fryer!. The size is great for cooking family meals, especially when you have to cook items at different times. The three shelves are a great idea as so is the light option. Super easy to use and clean . Can't rate it highly enough. "

"Absolutely delighted with my fire suite! Delivered on time, just the right size, good quality and just what I was looking for to enhance my living room. "

159

Anonymous

Anonymous // 01/01/2019

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“This is brilliant!! Absolutely love this little oven and just right for my husband and myself. So economical to use instead of putting on a full oven every meal time, I’ve adapted recipes and adjusted cooking times. Easy to clean after use and I just cannot fault it. The only negative I would have was the name… it is not an air fryer it’s our magic oven and a super speedy way to bring baking for a small family into the modern day. Love it!!!”

Tower 5 star review on 29th January 2024

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Posted 2 months ago

Hi Jacqui, Many thanks for your 5 star comments about your Tower Air Fryer (or indeed your magic oven as you've renamed it !!) Those Yorkshire puddings look delicious. Keith - Group Customer Services Manager

Posted 2 months ago

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“Great experience purchasing from Tower, kept up to date with dispatch and delivery. Easy to register after receiving my air fryer, would definitely buy from again.”

Tower 5 star review on 18th January 2024

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Posted 3 months ago

Hi Roxanne Thanks for taking the time to leave your comments (and photograph) of your Tower Air Fryer. We love hearing from our customers and I was delighted your order and delivery experience was a smooth one. We hope you visit our website again very soon. Many thanks Keith - Group Customer Services Manager

Posted 3 months ago

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“Had my Vizion a month now and very rarely use my oven now. Chips are more cruncher and cook in 2/3 of the time. Really pleased with it.”

Tower 5 star review on 13th September 2023

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Posted 7 months ago

Hi Tony, Thanks for taking the time to leave your comments about your Tower Air Fryer. It was wonderful to see your photograph of the Air Fryer in your kitchen. Regards Keith - Group Customer Services Manager

Posted 7 months ago

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“Great quality pans. Made cooking so much more enjoyable. I even went back and bought the casserole pot!”

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Posted 8 months ago

Hello Paul, Many thanks for taking the time to leave your 5 star comments about your Tower pans .... and Casserole Pot. Everyone here at Tower HQ appreciates your valuable orders. Best wishes Keith - Group Customer Services Manager

Posted 8 months ago

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“I'm v pleased with the recent purchase in RGold tapered at the base it's Great! Heats up quickly really hot & brand new. "Cheers to that."”

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Posted 11 months ago

Hi Suzie, Thanks for your kind words about your Tower Rose Gold kettle. We hope you visit our website again very soon Regards Keith - Group Customer Services Manager

Posted 11 months ago

T ROGERS

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“Delivery was very fast and was kept updated until it was at my door.”

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Posted 11 months ago

Hi Tracey, Many thanks for your 5 star comments about the delivery experience of your Tower kettle. It was great to see your photograph showing your kettle in the kitchen. Regards Keith - Group Customer Services Manager

Posted 11 months ago

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“Best thing we've bought, never used my oven since. Can do most things and quicker time and less energy. Love the smart cook so you can do separate food at different temperature and time. So glad we purchased the Tower”

Tower 5 star review on 8th February 2023

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Posted 1 year ago

Hello Tracey, It was wonderful to read your 5 star comments about your Tower Air Fryer. Everyone here at Tower HQ are delighted you picked us for your valuable purchase. Keith - Group Customer Services Manager

Posted 1 year ago

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“Bought after seeing my daughters at Christmas ..and I can in all honesty say ..I love it .I haven't used my big electric cooker in the three weeks since I got my duel air fryer. I am so pleased its efficient easy to clean its saving me at least £3 to £5 a day in energy costs and the food is lovely. I'm still learning different tine / heat settings etc on meals to cook but the match cooking is a game changing additional bonus ..I'm delighted”

Tower 5 star review on 17th January 2023

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Posted 1 year ago

Hi Christine, What a wonderful review to read about your Tower Air Fryer. It was great to see the results of the delicious meal you cooked - hope it tasted as good as it looked !!! Rest assured if you have any enquiries our Customer Services Team are readily available to help. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

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“Upgraded our small older airfryer to this and I should have done this sooner! It’s amazing! It’s the best thing I’ve bought and haven’t used my oven since! We are a family of 4 and I do everything in it! This is as good if not better as other well known brands! Highly recommend! Also glad I bought the biggest one with dual draws as works better for us!! I just need a few more trays!”

Tower 5 star review on 13th January 2023

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Posted 1 year ago

Hi Simone, It was wonderful to read your comments about your Tower Air Fryer. Thanks for considering Tower for your purchase - its greatly appreciated by all of us. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

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“An amazing air fryer so glad I brought it makes dinnertime a breeze”

Tower 5 star review on 8th December 2022

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Posted 1 year ago

Hello Sally, It was wonderful to see your photograph of your Tower Air Fryer and how its make a great addition to your kitchen. Take care, Keith - Group Customer Services Manager

Posted 1 year ago

A Docherty

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“Superb purchase, haven't stopped using it.”

Tower 5 star review on 30th November 2022

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Posted 1 year ago

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“Hi, I was very excited to try it out. Need to learn properly how to cook correct settings. So far I'm very happy with how crispy yet staying juicy the foods are. Thank you, Tracey”

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Posted 1 year ago

Hi Tracey, Thanks for sharing your experience about the meals you have cooked in your Air Fryer. The chicken and roast potatoes look mouth watering !!! Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 1 year ago

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Anonymous

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“The Skewer accessory has to be the best thing ever. Shame it didn't come with assembly instructions, but googling solved that issue. Love it”

Tower 5 star review on 2nd September 2022

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Posted 1 year ago

Hi Wow - those kebabs look amazing !!!! Thanks for your kind words - rest assured we will look at your suggestion about the assembly. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

C YOUNG

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“Excellent small fan does the job even on low setting don't know what I did without it!”

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Posted 1 year ago

Hi Christine, We were delighted to read your comments about how your Tower Fan has helped recently. Thanks for choosing Tower for your valuable purchase. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

T Thomson

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“Excellent products and customer service”

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Posted 1 year ago

Hi Theresa, Thanks for your wonderful 5 star review. That chicken looks delicious !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

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“Excellent service and quality”

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Posted 1 year ago

Hi Gail, It's great to see our Tower range complimenting your wonderful kitchen. Thanks for your valuable order and we hope you visit our Tower website again soon. Keith - Group Customer Services Manager

Posted 1 year ago

D Batsov

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“Wonderful pan with the non stick ceramic coating, you can't ask for more.”

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Posted 7 years ago

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“The pressure cooker I bought was very reasonably priced and it helps with my cooking.”

Tower 5 star review on 28th February 2017

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Posted 7 years ago

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“I just purchased the air fryer but was a little sceptical about it at first which is why I purchased a cheap one (compared to the rest out there). Im so glad I bought one instead of another George foreman, it's great / quick and easy to clean AND it's got a 3 year guarantee. I would definitely recommend one of these.”

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Posted 7 years ago

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“Purchased Tower T12022 1200w Ultra Extreme Blender last month. Awesome blender, very well made and plenty power to make smoothies and soups with many ingredients. By far the best blender I've owned to date and also very easy to clean with just the jug and lid to rinse. Highly recommend!”

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Posted 7 years ago

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“Just purchased cast iron bakeware. Excellent build quality and finish of the product. Normally comes with standard one year guarantee, but by registering it on towerhousewares.co.uk we now have ten years guarantee. I would highly recommend tower to those who are looking to buy cast iron bakeware.”

Tower 5 star review on 22nd September 2016

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Posted 7 years ago

S Thomson

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“I bought an air fryer last month and it is excellent. It heats up very quickly and cooks so many foods perfectly - makes lovely low fat chips. Don't know how I managed so long without it!”

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Posted 7 years ago

S Falgate

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“I ordered the Infinistone 7 Pc Pans Set that comes with Free Step Steamer & Egg Poacher in Graphite colour. They arrived yesterday and I opened it today. I was So So Happy with this purchase. The colour is really lovely, practical and contemporary, and the items are rather robust and I can't wait to try them. They are every thing what the Ideal World presenter described and the 10-Year guarantee is a Bonus! I love, love this set of pans. I also bought a Tower Pressure Cooker, which is a fantastic addition to the kitchen, and I can't do without it!!! Will definitely buy from Tower again. Thank you Tower.”

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Posted 7 years ago

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“Purchased 4 liter pressure cooker. So far have mixed feelings it kind of works fine, however instructions are not straight forward and a bit chaotic. Some more pictures and diagrams would be useful. Steam seem to leave through the handle before it reaches proper pressure. However it seems fine after pressure is high enough. Food was cooked perfectly, however nearly burned because to much steam escaped before I've learned how it works.”

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Posted 7 years ago

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“Really satisfied with the product I perched which was the Tower 3 litre deep fat fryer. The quality is fantastic. Also the timer on it is fabulous the way it turns the heat element off when the times up on the timer. Very pleased with the overall use of the product.”

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Posted 7 years ago

E Crowe

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“It is the perfect product big enough to cook for all the family and cook different meals at the same time. Its not too big that it tales over but just perfect i would highly recommend this product it has made cooking so mich easier”

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Posted 7 years ago

Tower is rated 4.2 based on 4,976 reviews