tilers-world.com Reviews

4.9 Rating 870 Reviews
98 %
of reviewers recommend tilers-world.com
4.9
Based on 870 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Excellent service and delivery of my order. Would recommend and use myself again.
Helpful Report
Posted 3 years ago
I arrived at a situation where i needed tiles yesterday due to a problem with the previous tiles I had planned on. Tilers-world to the rescue. I telephoned and found them really helpful. They also talked me through the online ordering system and stayed on the line while I sorted my order to ensure delivery ASAP. Their delivery charging system wasn’t the easiest to understand but they talked me through it. Order made and tiles arrived the following AM. Really pleased with both the ordering process and the tiles. Only downside is that the delivery driver couldn’t remove the pallet he brought the tiles in on, so this is now parked outside my house until I can find someone to help me lift it elsewhere.
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Posted 4 years ago
Quick dispatch. I got a call asking about details of the courier before the pallet was posted. I didnt get a call from the courier like i was told i would have. I know that isn’t exactly the fault of the company. It was lucky I happened to come home at the right time. Only one broken tile out of 25 sq meters. Not bad considering. I would recommend this company.
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Posted 4 years ago
Tiles are excellent, perfect look we was going for. Quick delivery, unfortunately quite a few tiles was chipped but we are going to try and use these ones on the edges where they will be covered with skirtings.
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Posted 4 years ago
nice tiles just what I was after for bathroom would recommend this company
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Posted 4 years ago
Efficient Service & price, however the delivery driver would not take items up our 4.5m wide, level driveway & closer to house!, the first driver in 4 years of building our house that has taken this decision.
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Posted 4 years ago
Even though the tiles arrived broken (courier). Partrick sorted out a replacement box very quickly and efficiently. Really easy to deal with. The broken tiles won’t put me off dealing with you again.
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Posted 5 years ago
Patrick was really helpful, great service and competitive prices. Would certainly recommend them.
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Posted 5 years ago
We have only ordered a sample so far but this company seems efficient and reliable. Loved my sample so will be ordering more soon!
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Posted 5 years ago
There was a misunderstanding with delivery and it turned out to be an issue wit Royal Mail so another sample was dispatched immediately once Tilers World were made aware.
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Posted 5 years ago
Tiles as pictured. Telephone call to arrange delivery, unable to deliver on the day I was avaliable, so I had to arrange for someone to be be home especially for delivery as the tiles needed to be signed for. However, when I got home the next day the tiles had just been left on the doorstep!
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Posted 6 years ago
Very happy with the tiles, good quality and look great! Lovely customer service when booking the delivery with Patrick and great after care from the company. Would recommend this company to friends & family in the future.
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Posted 6 years ago
Friendly, prompt service with tiles delivered on time.
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Posted 6 years ago
tilers-world.com is rated 4.9 based on 870 reviews