tilers-world.com Reviews

4.9 Rating 867 Reviews
98 %
of reviewers recommend tilers-world.com
4.9
Based on 867 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Sample arrived exactly what was ordered, I would have preferred the delivery a little faster but everything else was fine.
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Posted 9 months ago
We ordered the tiles, very good service, the tiles were delivered a day earlier than expected, Which was brilliant, a couple were broken, email sent with picture. Never heard any thing since. That is the weak link. Richard.
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Posted 9 months ago
Prompt efficient service
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Posted 1 year ago
Very prompt & fast service. Delivery options limited & same price for small orders.
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Posted 1 year ago
Good prices and good service
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Posted 1 year ago
Overall happy with the tiles, exact as pictured online, my only problem was a couple were broken otherwise it would have been 5 stars
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Posted 1 year ago
Tiles are great, dispatches quickly but there was no notification of when they would arrive. Driver called when he was outside my house, no one was in as we had been told a delivery day, if we had known someone would have been there.
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Posted 1 year ago
I first received a broken tile sample but they soon deliver a new sample to me. I finally ordered 100pcs from them for my bathroom.
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Posted 1 year ago
All went smoothly, received goods intact and in time. No issues at my end. Thank you Tilers World.
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Posted 1 year ago
The tiles look great. The customer service staff were fantastic, as was the delivery guy... but unfortunately, he accidentally hit an external plumbing pipe and broke it so my plumber needed to repair it. He was very apologetic, just had to take a star off for the added cost, stress and inconvenience.
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Posted 1 year ago
Sample tile came really fast and I love it. The only reason Iā€™m not buying them from you for my porch is the delivery charge! Far too expensive for me.
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Posted 2 years ago
Nice tiles. Very pleased
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Posted 2 years ago
Tilers world had really good product availability and the delivery was prompt. They called to check address details, and were really engaged with the detail to ensure we happy customers. Would buy grout and adhesive from here again for sure! Price wise, the grout was much more affordable then elsewhere locally or online šŸ˜Š
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Posted 2 years ago
A quick and friendly service
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Posted 3 years ago
Items were shipped quickly and customer service was great. Items were received damaged on two occasions, but obviously a fault with the deliverers rather than Tilers World. They were extremely quick to own the situation and send replacements free of charge, which is greatly appreciated. Won't hesitate to use again, but hopefully PalletLine mirror the good service and protect the items more.
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Posted 3 years ago
day late on delivery but commercial performance was excellent.
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Posted 3 years ago
Really good value. Only reason I dropped a star was because the bags couldn't be delivered to my door because the trolley couldn't handle the step up the garden path. If ordering heavy goods make sure you have help with the lifting and carrying.
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Posted 3 years ago
After a hiccup with delivery, Patrick, from tilers-world, bent over backwards to put it right. Thoroughly recommend.
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Posted 3 years ago
Lukazs has tiled my floors and bathroom. He is reliable and takes pride in his work. I would highly recommend him for all your tiling needs.
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Posted 3 years ago
Great service and quick delivery, a few tiles were broken but the issue was remedied quickly with replacements delivered within a few days. No fuss and spot on customer service. Very happy with quality of product too.
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Posted 3 years ago
tilers-world.com is rated 4.9 based on 867 reviews