“Dear Stable Door Team,
I just wanted to say a heartfelt thank you for the wonderful customer service I recently received.
I had ordered a pair of Ariat boots online for my son (Order #495884), but unfortunately they were the wrong size. When I contacted your customer service team, Donna was incredibly helpful and suggested that I visit your Robina store in Queensland to see if they could assist.
The team at the Robina store went above and beyond. They were exceptionally friendly, patient, and knowledgeable, making the whole process so easy. Thanks to their help, my son ended up with the perfect pair of Baxter boots, and he couldn't be happier.
It's becoming increasingly rare to experience such genuine, caring customer service, and I wanted to make sure both Donna and the Robina team received the recognition they deserve. They turned what could have been a frustrating situation into a really positive experience.
Thank you again for your outstanding service. I'll certainly be recommending The Stable Door to friends and family and will happily shop with you again.
Kind regards,
Kyla”
