“Excellent customer service. I put the wrong address in and the CEO couldn’t have been more helpful. Great product and they sent a sample too. Will definitely be buying from TheSkinBay again. Thank you!”
“The best customer service I have ever known. Really personal, really responsive, really thoughtful. I will be a loyal customer now - thank you so much!”
“Item was out of stock so Emma Lee phoned me straight away to let me know, she sent me a 7 day supply to keep me going. Even though my item was delayed, any time I emailed they replied straight away and communication was good. The item was £30 cheaper than everywhere else so would use again due to these factors”
“Came across The Skin Bay as it stocked the skinceuticals range at really good prices and was really pleased. They always send me a little gift also which is a great touch. My go to from now on!”
“I mistakenly ordered the wrong product from SkinBay. Their customer services in arranging an was absolutely first class and included providing a pre-paid for label, transparent and timely communication. A pleasure to deal with a genuinely differentiating customer services. Thank you so much.”
“Excellent, only just came across this website trying to look for an online shop selling Clinicare skin range. Had to pay extra for shipping/delivery but came very fast. Didn’t mind it at all.
Could be improved my constantly updating delivery details via email when shipped / on its way.”
