Coffee Factory Reviews

Name: Coffee Factory
Address: Coffee FactoryUnit 3Samurai BuildingsSeaton JunctionAxminsterEX13 7PW, Axminster
Rating: 4.86

4.9 Rating 76 Reviews

96 %

of reviewers recommend Coffee Factory

Company Reviews

Info

About Coffee Factory:

Coffee Factory began life as a family run company, with one aim, to offer incredible coffees from World Class Coffee Farmers, freshly roasted, as and when you need it to your home or business. Ethically sourced and roasted on Dorothy our vintage Probat Roaster.

Write Your review

Tell us how Coffee Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Coffee Factory 5 star review on 26th February 2024

Jamie W

Coffee Factory 5 star review on 14th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very cute little mokka pot. Arrived quickly and works a charm.”

Helpful Report

Posted 1 year ago

“I tried two roasts from coffee factory so far and they were both delightful. I'm looking forward to trying the next.”

Helpful Report

Posted 1 year ago

“Great coffee, great service!”

Helpful Report

Posted 1 year ago

“Always posted on time and the coffee is amazing. I like the variety that the roaster's choice brings. I've tried a few providers for coffee subscriptions and no one else comes close.”

Helpful Report

Posted 1 year ago

“It's high time I reviewed this place. I was recommended it years ago by a friend and its been nothing but amazing. I get the discovery subscription so i get 500g every month split into 4 bags from 2 different microlots. The coffee I get is sensational. The coffee factory in their blurb says the minimum score is 80 for their coffees in this subscription and as a comparison I have had 3 separate orders from pact that were minimum 86 and I must say TCF blew them out of the water in every single time. I have since recommend TCF to a fellow coffee connoisseur who has tried all sorts of serviced and he says TCF were the winners. I would recommend TCF 10 times out of 10. My setup is a sage espresso machine which admittedly does a lot of the calculations for me but the coffee that comes out at the end is incredible. What goes in is top quality coffee! Thanks TCF”

Helpful Report

Posted 1 year ago

“I have had a subscription for over six years now and the coffee I've received is 1st class. My first visit to the shop was when we were on holiday and they gave me lots of advice. When I started off using their ground coffee but now use beans, having upgraded the equipment I use to make the perfect cuppa to begin my day.”

Helpful Report

Posted 1 year ago

“Can’t imagine being without your amazing coffee selections, coupled with excellent service. Keep on keeping on.”

Helpful Report

Posted 1 year ago

“Ive been using coffee factory for years, and I have never had a bad bag of beans. The coffee I get sent every month is incredible.”

Helpful Report

Posted 1 year ago

“I go every month for my Black Bear beans. Always friendly staff and Danny the owner is very knowledgeable. See you all soon for my wonderful coffee. Andy.”

Helpful Report

Posted 1 year ago

“Amazing service and beautiful coffee - highly recommend! Very flexible delivery options.”

Helpful Report

Posted 2 years ago

“Top quality coffee for a fair price! I get a totally new roaster's choice coffee every month and have yet to be disappointed. No issues at all with delivery as their 250g bags are letterbox friendly. If I'd like a delivery earlier/later it's very easy to adjust via my account. Can't recommend the service enough, try them today!”

Helpful Report

Posted 2 years ago

“Posted this on Trustpilot as well: Been using The Coffee Factory for a couple of years now. I get the Roaster's Choice, delivered every two weeks. The quality of the coffee is always excellent, plus there is a real variety as the coffee changes on a regular basis. Indian and Chinese coffees have been suprisingly good. But the reason I felt compelled to write a review, is that for the first time ever, my coffee was not delivered. I emailed the support team, who confirmed that it had been sent and also included proof that it had been delivered. So really not their fault. But they then sent a replacement pack free of charge which arrived today. It was customer service far beyond what I expected. But sign up to the subscrition service for the coffee, not for the customer service!”

Helpful Report

Posted 3 years ago

“I'm not a coffee expert or snob, but this is the nicest homebrew coffee all of us in the flat have had. We've been subscription members for nearly two years and get two 125grms bags a week. So so convenient, bargain prices and yet so tasty. We get a mix-match of different blends and regions each month and each is as nice as the next. I've tried others as well in the meantime and can honestly say we will be sticking with CF for as long as we are in the UK.”

Helpful Report

Posted 3 years ago

“My coffee is coming. 😀”

Helpful Report

Posted 3 years ago

“Gorgeous tasting coffee and the best priced subscription I have found in the UK. (Starting at only £6.95 for 250g!) Thank you so much to all at The Coffee Factory, keep up the great work!”

Helpful Report

Posted 4 years ago

“Beautiful coffee. On my 2nd or 3rd year of subscription, and they have all been superb”

Helpful Report

Posted 4 years ago

“Love it honestly get so excited for my next delivery!! I have tried many different types of coffee nd this i gotta say is good quality plus the packaging is amazing!! Truely great product!!”

Helpful Report

Posted 4 years ago

“Nice Columbian decaff beans, delivered promptly. looking forward to more deliveries!”

Helpful Report

Posted 4 years ago

“I've been a subscriber to Coffee Factory for a couple of months now, and I can't recommend it more. Their service is outstanding, their coffee is delicious, and their pricing is incredibly affordable. I've been able to adjust my subscription with absolutely no problem and it's always arrived on time. I've made one-off purchases too, just to get a quick top up and the process couldn't be simpler. Overall, super impressed!”

Helpful Report

Posted 4 years ago

“Excellent friendly service and will definitely use this company again. I ordered a 6 months gift subscription for my son. Unfortunately, I used the wrong delivery address. I spoke to Danny at Coffee Factory who spent time investigating if the first pack had been delivered (it hadn't), He then resent another pack by first class mail which was received the next day. My son is very pleased! Thank you!”

Helpful Report

Posted 4 years ago

Coffee Factory is rated 4.9 based on 76 reviews