Coffee Factory Reviews

4.9 Rating 42 Reviews
95 %
of reviewers recommend Coffee Factory
Read Coffee Factory Reviews

About Coffee Factory:

Coffee Factory began life as a family run company, with one aim, to offer incredible coffees from World Class Coffee Farmers, freshly roasted, as and when you need it to your home or business. Ethically sourced and roasted on Dorothy our vintage Probat Roaster.

Write Your review

Tell us how Coffee Factory made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Posted this on Trustpilot as well: Been using The Coffee Factory for a couple of years now. I get the Roaster's Choice, delivered every two weeks. The quality of the coffee is always excellent, plus there is a real variety as the coffee changes on a regular basis. Indian and Chinese coffees have been suprisingly good. But the reason I felt compelled to write a review, is that for the first time ever, my coffee was not delivered. I emailed the support team, who confirmed that it had been sent and also included proof that it had been delivered. So really not their fault. But they then sent a replacement pack free of charge which arrived today. It was customer service far beyond what I expected. But sign up to the subscrition service for the coffee, not for the customer service!
Helpful Report
Posted 2 years ago
I'm not a coffee expert or snob, but this is the nicest homebrew coffee all of us in the flat have had. We've been subscription members for nearly two years and get two 125grms bags a week. So so convenient, bargain prices and yet so tasty. We get a mix-match of different blends and regions each month and each is as nice as the next. I've tried others as well in the meantime and can honestly say we will be sticking with CF for as long as we are in the UK.
Helpful Report
Posted 2 years ago
Can’t imagine being without your amazing coffee selections, coupled with excellent service. Keep on keeping on.
Helpful Report
Posted 5 months ago
Ive been using coffee factory for years, and I have never had a bad bag of beans. The coffee I get sent every month is incredible.
Helpful Report
Posted 5 months ago
I go every month for my Black Bear beans. Always friendly staff and Danny the owner is very knowledgeable. See you all soon for my wonderful coffee. Andy.
Helpful Report
Posted 8 months ago
Top quality coffee for a fair price! I get a totally new roaster's choice coffee every month and have yet to be disappointed. No issues at all with delivery as their 250g bags are letterbox friendly. If I'd like a delivery earlier/later it's very easy to adjust via my account. Can't recommend the service enough, try them today!
Helpful Report
Posted 1 year ago
Beautiful coffee. On my 2nd or 3rd year of subscription, and they have all been superb
Helpful Report
Posted 3 years ago
Coffee Factory is rated 4.9 based on 42 reviews